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Program error while opening files

New Here ,
Dec 14, 2023 Dec 14, 2023

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I keep getting program error while opening files.

https://helpx.adobe.com/photoshop/kb/program-error-opening-psd.html#:

Im also having trouble closing the program and have to end it in task manager.

I can solve it by deleting the photoshop system settings. But the error keep returning every 2-3 month. 

Has this something to do with every time photoshop updates? 

Would appricate a permanent fix. 

 

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Adobe
Community Expert ,
Dec 14, 2023 Dec 14, 2023

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@Garnes where are your files saved?

Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.

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