For a month now I have been having an issue when opeing files, a window pops up saying (could not complete your request because of a program error...ok or learn how to fix).
I have followed the learn how to fix suggestions but have had no success, I have rolled back to the previous version of photoshop and it will work occasionally but in most instances will still not open files.
Hi @KisMarketing, sorry you are seeing this. What version of Ps are you on, did this happen before or only after an upgrade? Are you able to open any files, or does this happen everytime no matter what file? Could you share a screenshot of the error message?
Let's make sure we're in a default state and there are no stale settings somewhere:
Restore your preferences using this manual method:
Does it work correctly?
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.
It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.
Thank you @KisMarketing for your sysinfo. A couple things stand out, one is you don't seem to have the minimal amount of RAM and your video drivers are over 5 months old... try to update them and check out this page on the requirements of Ps and see if this might be the issue.