Projets disparus après reset

New Here ,
May 04, 2022 May 04, 2022

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Bonjour à tous.

 

Aujourd'hui, j'ai passé quelques temps sur un projet, en faisant des sauvegardes régulières. J'ai été confronté à un soucis qui a requis que je réinitialise mes préférences. Je m'exécute et à ma grande surprise tous mes fichiers ont disparu, impossible de mettre la main dessus! C'est comme s'il n'y avait jamais rien eu.
Une idée de comment je pourrais récupérer mes fichiers?

 

D'avance, merci!

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Adobe Employee ,
May 04, 2022 May 04, 2022

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Hi there,

 

We're sorry to hear that your files are missing after the Photoshop preference reset. We're here to help. 

Which version of the application do you use? What type of files is missing (Preset/Workspace/Brushes etc.)? Where did you save the backup files? How did you reset the preferences; is it by the shortcut keys?

 

Please check this article to get File recovery troubleshooting: https://helpx.adobe.com/photoshop/kb/file-recovery-photoshop.html.

 

Let us know if this helps.

 

Regards.

Ranjisha

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