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1

PS 22.1 loses icc profiles

Community Beginner ,
Dec 23, 2020 Dec 23, 2020

Updated PS21 to 22, then 22.1. Now, no icc paper profiles appear in print dialog,but they did before update. How can I restore them? 

Jim

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Adobe
Community Expert ,
Dec 24, 2020 Dec 24, 2020

Jim,

can we presume that you mean paper profiles [for your printer] are not available in Photoshop's print dialog window when you select "Photoshop manages Color"? 

Are these the standard paper profiles installed by the printer manufacturer or ones you've added manually? 

What printer manufacturer?

 

Here's a fix I came up with a while back, it might help:

Epson printer profiles are missing in Photoshop manages color in the print dialog (Mac)


To use "Photoshop Manages Color" properly (to make accurate prints) you need access to the printer manufacturer's paper specific profiles, since you need to select the relevant paper profile in that dialog.
Using "Printer Manages Color" should work for Epson’s own papers, as long as the printer driver is correctly installed.
Printer Manages Color [based on the media type selected] calls upon ICC printer profiles from a different installed folder*
[*usually a hidden one, this is so they don't get deleted inadvertently, more on that and how to find them below].


Epson ICC printer profiles may be missing in Photoshop after updating macOSX. This issue started with Mojave.
https://helpx.adobe.com/photoshop/kb/photoshop-and-macosmojave.html#epson-printer-profiles-missing
Adobe’s tips:-
To resolve this issue, reset the printing system in your Mac's system preferences and then add your Epson printer again. 
1. Reset the printing system.
For instructions, refer to Apple's support documentation: https://support.apple.com/en-us/HT203343#reset


2. Add your Epson printer again.
For instructions, refer to Apple's macOSX User Guide documentation: Add a printer on Mac



3. Relaunch Photoshop.


When you select Photoshop manages color in the “print” dialog, the “printer profile” dropdown should now provide you with a list of all the ICC printer profiles on your system. If not please read on.
The Epson installer puts them in hidden folders, but normally Photoshop can access them via a hidden link.
You may be able to find the profiles manually in the folder hierarchy
Are you working on a PC? If so, you may need help from Epson's support team.

Here are some Mac tips for when Photoshop can't find the Epson profiles:

I had to search for these myself on a client site once, took me quite a while and a lot of head scratching. But it means I now know how to find them

Basically, the printer profiles are in a folder hidden away in the system “library”
Navigate to
“Your hard disk name”/library/ printers/EPSON/InkjetPrinter2/ICCProfiles/ [hidden inside a “package”]
[Not in the “your username”/library/ ]
Screenshot below

Epson Stylus.jpg

Inside the ICCProfiles folder (see above) is another folder containing the printer name, e.g:  Epson Stylus Pro 4900_4910.profiles

If you right click [or ‘control’ click] it and select "show package contents"
A contents folder appears
Now look inside that folder and you’ll find the ”resources" folder. 

see screenshot below

Contents.jpg

These are the icc profiles which used within the Epson driver [e.g. when you select Photoshop’s 'printer manages colour' option],
DO NOT DELETE OR MOVE THEM. It’s OK to copy of course.
SO - don't drag to move them as this actually removes them from the original folder
You can copy them to your normal ICC profiles folder which is in the system library
[ computer name/hard disk name/Library/Colorsync/Profiles ]


Restart Photoshop, can you now see the profiles you copied across in Photoshop’s print dialog under "Photoshop manages color"?

I hope this helps
Happy Printing


I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer
google me "neil barstow colourmanagement" for lots of free articles on colour management
[please only use the blue reply button at the top of the page, this maintains the original thread title and chronological order of posts]

 

 

 

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Community Beginner ,
Oct 15, 2023 Oct 15, 2023
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Just wanted to say thank you for this, it worked like a charm.

 

I own and run a print shop for the past fifteen years.  I've always had to resort to deleting the printer in System Settings, Printers & Scanners. I would have a year or years worth of printer presets that would be gone and no way to import since there isn't a option to export.

 

The second part of this worked perfectly where you copy the files from the ICC Profiles and move them to Colorsync/Profiles.

 

I was hesitant to upgrade from 13.1 to 13.6 due to previous attempts at updating the OS and losing all our printer presets.  

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