PS 23.0 shuts my Mac down

[Robin Savvidis]

Hi there,

after updating PS to v.23.0, everytime I try to start PS it shots my iMac down. 

Can you help me please? Thank you

[PECourtejoie]

Hello, can you try to save a copy of your preferences and create new ones with the following procedure: https://helpx.adobe.com/photoshop/using/preferences.html/#Manually

This way you can keep a copy of the faulty preferences (if it works) if the Ps team ever needs them for troubleshooting.

[Robin Savvidis]

Thank you for the respond 

[Robin Savvidis · Accepted solution]

Well I actually uninstalled the Creative Cloud, reinstalled it and now everything seems to work 😉