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PS 23.0 shuts my Mac down

Community Beginner ,
Nov 05, 2021 Nov 05, 2021

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Hi there,

after updating PS to v.23.0, everytime I try to start PS it shots my iMac down. 

Can you help me please? Thank you

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macOS

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correct answers 1 Correct answer

Community Beginner , Nov 05, 2021 Nov 05, 2021
Well I actually uninstalled the Creative Cloud, reinstalled it and now everything seems to work 

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Adobe Community Professional ,
Nov 05, 2021 Nov 05, 2021

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Hello, can you try to save a copy of your preferences and create new ones with the following procedure: https://helpx.adobe.com/photoshop/using/preferences.html/#Manually

This way you can keep a copy of the faulty preferences (if it works) if the Ps team ever needs them for troubleshooting.

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Community Beginner ,
Nov 05, 2021 Nov 05, 2021

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Thank you for the respond 

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Community Beginner ,
Nov 05, 2021 Nov 05, 2021

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Well I actually uninstalled the Creative Cloud, reinstalled it and now everything seems to work 😉

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines