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PS 23.01 Crashes using Content aware fill

Community Beginner ,
Nov 16, 2021 Nov 16, 2021

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Since upgrading to PS 23.01 It crashes every time using content aware fill. I have upgraded MAC OS to Monterey 12.01 but it still crashes. THE GPU test in PS says its compatible. What can I do to fix this?

 

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correct answers 1 Correct answer

Adobe Community Professional , Nov 16, 2021 Nov 16, 2021
Hi, I would try to create new preferences (and keep the old one in case the Ps team needs them if it helped:  See: https://helpx.adobe.com/photoshop/using/preferences.html#Manually

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Adobe Community Professional ,
Nov 16, 2021 Nov 16, 2021

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Moderator please change the tag to MacOs.

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Community Beginner ,
Nov 16, 2021 Nov 16, 2021

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How do I do this please?

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Adobe Community Professional ,
Nov 16, 2021 Nov 16, 2021

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You can't. Wait for one to do it so you'll get the chance for answer (than with unseen label).

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Adobe Community Professional ,
Nov 16, 2021 Nov 16, 2021

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Your whish has been granted. 😉 (and I'm not a genie!)

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Adobe Community Professional ,
Nov 16, 2021 Nov 16, 2021

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Hi, I would try to create new preferences (and keep the old one in case the Ps team needs them if it helped: 

See: https://helpx.adobe.com/photoshop/using/preferences.html#Manually

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Community Beginner ,
Nov 16, 2021 Nov 16, 2021

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Hi, removing the settings folder has fixed the fault. I have the folder saved if you need it.
Many Thanks
Ian

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Adobe Community Professional ,
Nov 16, 2021 Nov 16, 2021

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Mark PECourtejoie answer as correct solution if you appreciate his help 😉

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Adobe Community Professional ,
Nov 16, 2021 Nov 16, 2021

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Glad it worked!

Did you keep them from a previous install ? (I mean accepted to migrate it at install time, or did you select to have new preferences?) Moving them this way allows you to recover some prefs, or some settings if needed.

 

Did you submit Adobe crash reports with your mail address? This way the team is aware of the issue, and could correlate with the prefs, if needed, but it does not seem to be a widespread issue.

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Community Beginner ,
Nov 16, 2021 Nov 16, 2021

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Hi, I used new preferences but I am happy with it now.

Previous crash report was logged with my email address.

Many thanks

Ian

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