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2

PS 24 - Outil Supprimer (IA) ne marche pas

Community Beginner ,
Oct 06, 2023 Oct 06, 2023

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Bonjour, 

Lorsque j'utilise le nouvel outil supprimer (IA), je selectionne la partie à supprimer (apparait en mauve traansparent), ensuite l'ordinateur travaille et le résultat final me donne une trace noire ou marron correspondant à la sélection à supprimer (cf photo jointe). J'ai vérifié le CPU, j'ai rebooté le mac (macbookpro 2019 - 16 Go RAM - macOs Ventura 13.6). Je réussi à le faire refonctionner normalement quand je modifie les réglages comme suit : Réglages - Traitement de l'image - Outil Supprimer en cours - Plus stable (au lieu de plus rapide par défaut). 

Quelqu'un a t'il rencontré ce problème ? Merci pour votre support. Capture d’écran 2023-10-04 à 16.44.13.png

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Adobe
Community Expert ,
Oct 06, 2023 Oct 06, 2023

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Hi @Vincent32758320xm0n not sure what your issue is. You changed the preference to "More Stable" which is the correct method and it now works? You've already solved your issue.

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Community Beginner ,
Oct 06, 2023 Oct 06, 2023

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Hi @CShubert and thanks for your prompt feedback. 

 

Yes indeed it works fine with this setting (more stable) but I know before it was working fine under the "Plus rapide" setting so I tried to get back to this setting. The trouble is I do not know exactly when it started "dysfunctionning" ? Is it when I moved from the PS 23 beta version to the PS 24 version? Is there any way for me to get back to the initial setting (plus rapide)? 

Again many thanks for your ssupport which is very much appreciated 🙏

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Community Expert ,
Oct 06, 2023 Oct 06, 2023

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Your 2019 MBP may require you to keep it on "More Stable" in order to generate better results. Is there an issue keeping it on "More Stable"?

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New Here ,
Oct 06, 2023 Oct 06, 2023

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Thanks for your feedback Kevin. 
thay's fine, I will keep it under the more stable settings. 

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Community Beginner ,
Oct 14, 2023 Oct 14, 2023

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OK ! Moving the setting to "More stable" works fine and solve this issue

 

Thanks for the support

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