PS 26.1 - "F" shortcut no longer works

[Tele55]

Hello All,

I posted inthe wrong place - so here it is again.

"F" shortcut for screen view chabge no longer working.

All other shortcuts seen to work fine.

Already reset preferences - no change.

In "Keyboard Shortcuts, under Edit, there is no entry and can't be re-esteblished!!??!!

"F is an invalid shortcut" ...???

It was always F for flipping through the screen view options.

Help highly apreciated! 

Thanks

[Jeff Arola]

Look under Edit>Keyboard Shortcuts>Tools>Toggle Screen Modes

[Tele55]

thanks.

Yes - "F" is there ... but still not working

[Stephen Marsh]

You can see if these scripts work to trigger the screen mode:

app.runMenuItem(stringIDToTypeID('screenModeStandard'));

And:

app.runMenuItem(stringIDToTypeID('screenModeFullScreenWithMenubar'));

Finally:

app.runMenuItem(stringIDToTypeID('screenModeFullScreen'));

Save each line as a separate plain text file with a .jsx extension rather than .txt

https://prepression.blogspot.com/2017/11/downloading-and-installing-adobe-scripts.html

[Tele55]

Thank you Steven, for your effort, but ...

your answer makes no sense to any normal user who does not read or write script and is completely useless.

Please answer in  normal English / or admit that you don't know the answer.

I'm not a computer nerd but I'm saying this with confidence since I went through a very informative session with a very knowleagbele tech-support person at Adobe who found out that the preference folder in appdata was corrupted. Your answer sounds like a bunch of  gobbledyggook and is no help to any normal person. After deleting the preference folder and starting from scratch / setting preferences anew, everything was back to normal.

Please keep in mind (if you are working to improve Adobe products), that people are users (using Adobe products for creative purposes) and are not interested in technical aspects or script. It's a tool and not the purpose!

Cheers!

[Stephen Marsh]

It would have been nice if you had updated your post with the critical information that it was a corrupt preference file issue.

I provided full instructions for saving and running the script code, which was a troubleshooting step that isn't required now that we know that it was a corrupted preference file.

Sorry for trying to help.

[Tele55 · Accepted solution]

Hi All,

we found the answer.

After some useless advice including reading and implying scripts (we users are usually artistic creaters and NOT computer nerds) I talked to a very friendly and knowledgeable tech at Adobe Help line.

Turns out the preferences were corrupt, including workspaces ... not sure exactly which.

After re-installing PS, with default preferences, everything worked fine. Re-importing the old preferences caused the same problem again. So, we deleted those preferences again and then I re-created the preferences and workspaces from scratch ... a little time consuming, but everything is ok now ... thanks to Saba, the very helpful and pacient tech person.

It was not a universal bug, since on other machines I use, the problem never existed. 

So, for whatever reason, something can catch a bug sometimes. 

I hope this can help someone with a similar problem in the future.

Cheers