PS; An Error has Occurred please close

New Here ,
Jul 25, 2022 Jul 25, 2022

Copy link to clipboard

Copied

Using PS through creative cloud. Current Ai subscriber and downloaded the free 7 day trial.

It opens, looks fine then even if you do nothing an Error Report comes up and you have to close it.

I have uninstalled and reinstalled it, same thing

I read other posts and unclicked the graphics display unit.

I have plenty of RAM

Any ideas?

Thanks

TOPICS
Windows

Views

27

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jul 25, 2022 Jul 25, 2022

Copy link to clipboard

Copied

Hi Glen,

could you list the features of your computer? Thank you

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 25, 2022 Jul 25, 2022

Copy link to clipboard

Copied

Hi
Processor = Intel(R) Core(TM) i5-6400 CPU @ 2.70GHz 2.71 GHz
Installed RAM = 16.0 GB (15.9 GB usable)
Running Win10 Home

I have uninstalled PS again, installed older versions, unchecked the DPU
box, made sure no plugins are operating, checked my antivirus. Still, even
with older versions, getting the Error Message.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jul 26, 2022 Jul 26, 2022

Copy link to clipboard

Copied

Hi Glen,

thank you for sharing the features of your computer as required. Does this issue also occur with other Adobe products? Did you get a chance to try it?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Aug 11, 2022 Aug 11, 2022

Copy link to clipboard

Copied

LATEST

Hi Glen,

is there any news? Do you still need help?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines