PS and LR purchase

New Here ,
Oct 19, 2021 Oct 19, 2021

Copy link to clipboard

Copied

Hi! im new on the adobe community i just started a videogames academy for sculpting and texturing... well long story short i bought the photography option that gives lightroom and photoshop for the academy. After the installation i noticed that creative cloud still shows the "buy" option and the trial version remaining time on both PS and LR, i tried to log again but the button is still there, i don't know what to do... any suggestions?

TOPICS
Windows

Views

29

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Oct 19, 2021 Oct 19, 2021

Copy link to clipboard

Copied

Login into your Adobe account below and check the status of your subscription:  

https://account.adobe.com/plans 

  

  

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 22, 2021 Oct 22, 2021

Copy link to clipboard

Copied

LATEST

The email address you've used to log in here doesn't have your plan on it. Did you purchase using a different email address?


Senior Product Manager - Customer Advocacy - Digital Imaging

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines