PS App is paid for but won't load

[GlowFYourself]

Hello! So I bought PS last year and it was working fine until I reset my laptop to factory settings, now it says it's installed and the page says it's paid for, but I can't get it to load, update, uninstall or even find the app on my laptop 😕 

[Ged_Traynor]

@GlowFYourself did you install and sign in to the Creative Cloud app and install Photoshop from there

https://creativecloud.adobe.com/apps/download/creative-cloud?locale=en

[GlowFYourself]

Thanks for the reply! I downloaded it from the microsoft store, its showing that its installed but wont allow me to click on anything 

[Ged_Traynor]

Do you have a valid Adobe Creative Cloud subscription

[GlowFYourself]

I have a progile on there but no subsctiptin, I paid for PS via the MS store 

[Ged_Traynor]

You may need to contact https://support.microsoft.com/en-us/microsoft-store-and-billing?ocid=MS_Footer_StoreSupport

From MS Store page