I have been using PS for several years, but in the last two weeks I have noticed a problem that had never occurred before.
When I open PS it opens regularly, if I try to create a new file it starts regularly, but when I try to import an image it crashes!
Thinking that it may be due to the recently updated Nvidia drivers, I tried to downgrade, but the problem persists.
I have tried to reinstall PS but nothing has changed. Note that the problem has occurred with both the Beta and the stable release!
------------------------crash report -------------------
<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="12.3.0.202306131643_44f1cd7" clientVersion="12.3.0.202306131643_44f1cd7" applicationName="Adobe Photoshop" applicationVersion="24.7.0" build="20230718.m.2245" source="Windows-Client" crashType="n/a">
<time year="2023" month="8" day="7" hour="16" minute="1" second="51" timeoffset="60" timezone="ora legale Europa occidentale"/>
<user guid="44426aeb-3057-4b85-abc0-a917fe5dfc42"/>
<system platform="Windows 10 Pro" osversion="10.0" osbuild="19044" applicationlanguage="en-us" userlanguage="it-IT" oslanguage="it-IT" ram="16250" machine="Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz" model="Intel64 Family 6 Model 158 Stepping 9" cpuCount="8" cpuType="8664" cpuFreq="2808 MHz" processorArchitecture="9"/>
<gpu>
<gpuinfo availability="Running/Full Power" adapterCompatibility="NVIDIA" adapterRAM="4095 MB" caption="NVIDIA GeForce GTX 1050 Ti" description="NVIDIA GeForce GTX 1050 Ti" driverDate="20230524000000.000000-000" driverVersion="31.0.15.3598" videoModeDescription="1920 x 1200 x 4294967296 colori" pnpDeviceID="PCI\VEN_10DE&DEV_1C8C&SUBSYS_07981028&REV_A1\4&283D4F80&0&0008" installedDisplayDrivers="nvldumdx.dll"/>
<gpuinfo availability="Running/Full Power" adapterCompatibility="Intel Corporation" adapterRAM="1024 MB" caption="Intel(R) HD Graphics 630" description="Intel(R) HD Graphics 630" driverDate="20210601000000.000000-000" driverVersion="27.20.100.9664" videoModeDescription="3840 x 2160 x 4294967296 colori" pnpDeviceID="PCI\VEN_8086&DEV_591B&SUBSYS_07981028&REV_04\3&11583659&0&10" installedDisplayDrivers="igd10iumd64.dll,igd12umd64.dll,igdumdim64.dll"/>
</gpu>
<crash exception="EXCEPTION_UNKNOWN" exceptionCode="0xc06d007e" instruction="0x00007FFCC733CF19">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x00007FFCC733CF19" symbolname="RaiseException"/>
<stackStatement index="1" address="0x0000000050AC9C09" symbolname="RecordTag"/>
<stackStatement index="2" address="0x0000000050C0A681" symbolname="RecordTag"/>
<stackStatement index="3" address="0x000000004FDD288F" symbolname="CTJPEGWriter::CTJPEGWriter"/>
<stackStatement index="4" address="0x000000005061D684" symbolname="zip_unchange_archive"/>
<stackStatement index="5" address="0x00000000502A83CE" symbolname="zip_unchange_archive"/>
<stackStatement index="6" address="0x00000000500293F0" symbolname="CTJPEGWriter::CTJPEGWriter"/>
<stackStatement index="7" address="0x0000000050028D43" symbolname="CTJPEGWriter::CTJPEGWriter"/>
<stackStatement index="8" address="0x0000000050B5B000" symbolname="RecordTag"/>
<stackStatement index="9" address="0x0000000050B5A966" symbolname="RecordTag"/>
<stackStatement index="10" address="0x000000005003AB21" symbolname="EntryFM"/>
<stackStatement index="11" address="0x00007FF7BB229862" symbolname="boost::archive::codecvt_null<wchar_t>::do_max_length"/>
<stackStatement index="12" address="0x00007FF7BAB344DC" symbolname="AIDE::PaletteInfo::operator="/>
<stackStatement index="13" address="0x00007FF7BAB3A7FB" symbolname="AIDE::PaletteInfo::operator="/>
<stackStatement index="14" address="0x00007FF7BAB385F7" symbolname="AIDE::PaletteInfo::operator="/>
<stackStatement index="15" address="0x00007FF7BA9A03F7" symbolname="AIDE::PaletteInfo::operator="/>
<stackStatement index="16" address="0x00007FF7BA9AC3D5" symbolname="AIDE::PaletteInfo::operator="/>
<stackStatement index="17" address="0x00007FF7BA9AC266" symbolname="AIDE::PaletteInfo::operator="/>
<stackStatement index="18" address="0x00007FF7BA9A6127" symbolname="AIDE::PaletteInfo::operator="/>
<stackStatement index="19" address="0x00007FF7BDD4D59C" symbolname="dunamis_http_setSendRequestCallback"/>
<stackStatement index="20" address="0x00007FF7BDD2C33F" symbolname="dunamis_http_setSendRequestCallback"/>
<stackStatement index="21" address="0x00007FF7BA4B9A7A" symbolname="boost::archive::codecvt_null<wchar_t>::do_encoding"/>
<stackStatement index="22" address="0x00007FF7BC91D792" symbolname="ART::AssetType::operator=="/>
<stackStatement index="23" address="0x00007FF7BC918A9C" symbolname="ART::AssetType::operator=="/>
<stackStatement index="24" address="0x00007FF7BC8E7B91" symbolname="ART::AssetType::operator=="/>
<stackStatement index="25" address="0x00007FF7BC8E7295" symbolname="ART::AssetType::operator=="/>
<stackStatement index="26" address="0x00007FF7BC8CDF1A" symbolname="ART::AssetType::operator=="/>
<stackStatement index="27" address="0x00007FF7BC91F686" symbolname="ART::AssetType::operator=="/>
<stackStatement index="28" address="0x00007FF7BDD6E638" symbolname="dunamis_http_setSendRequestCallback"/>
<stackStatement index="29" address="0x00007FF7BDD6E6CD" symbolname="dunamis_http_setSendRequestCallback"/>
<stackStatement index="30" address="0x00007FF7BDD2612B" symbolname="dunamis_http_setSendRequestCallback"/>
<stackStatement index="31" address="0x00007FF7BDD38141" symbolname="dunamis_http_setSendRequestCallback"/>
<stackStatement index="32" address="0x00007FF7BC26E8BD" symbolname="xmlCheckHTTPInput"/>
<stackStatement index="33" address="0x00007FF7BDD2844B" symbolname="dunamis_http_setSendRequestCallback"/>
<stackStatement index="34" address="0x00007FF7BDE0C1B2" symbolname="dunamis_http_setSendRequestCallback"/>
<stackStatement index="35" address="0x00007FFCC96C7614" symbolname="BaseThreadInitThunk"/>
<stackStatement index="36" address="0x00007FFCC99E26F1" symbolname="RtlUserThreadStart"/>
</thread>
</backtrace>
<registerSet>
<register name="RAX" value="0x0000008900000039"/>
<register name="RBX" value="0x0000000000000000"/>
<register name="RCX" value="0x0000000000000000"/>
<register name="RDX" value="0x000002828A7F4650"/>
<register name="RSI" value="0x0000000055594210"/>
<register name="RDI" value="0x0000000000000000"/>
<register name="RSP" value="0x00000089EC4FBEC0"/>
<register name="RBP" value="0x00000089EC4FC010"/>
<register name="RIP" value="0x00007FFCC733CF19"/>
<register name="EFL" value="0x0000000000000206"/>
<register name="LastExceptionToRip" value="0x00000282BBF99640"/>
<register name="LastExceptionFromRip" value="0x00007FFCC99B47B1"/>
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</crashreport>
1
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