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PS crashes when using select subject

New Here ,
Aug 25, 2021 Aug 25, 2021

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Installed new BIG SUR on my Mac now the quick selection select subject tool keeps crashing PS! help

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Adobe Community Professional ,
Aug 25, 2021 Aug 25, 2021

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Which mac, an M1? can you share the contents of help>system info...

Also reset your preferences: reset Photoshop's preferences by holding down Ctrl+Alt+Shift (Pc) Cmd+Opt+Shift (Mac) as you click on Photoshop's icon to start it up.

See: https://helpx.adobe.com/photoshop/using/preferences.html

If you do have access to the menu Edit>Preferences (Pc) or Photoshop>Preferences (Mac), it is possible to reset them from the General submenu.

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Adobe Employee ,
Aug 25, 2021 Aug 25, 2021

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I'm not seeing any submitted crash reports from you in our system.

If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html 

Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Aug 25, 2021 Aug 25, 2021

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I have been reporting them all morning! And yesterday --
Amanda Morris
*Amanda Morris Photography
*
Morris Sports Media

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Adobe Employee ,
Aug 25, 2021 Aug 25, 2021

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Hmm, not seeing anything for Photoshop v22.5.0 from the @gmail.com address you've used to log in here. Are you using a different email address? A different version of Photoshop?

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

Senior Product Manager - Customer Advocacy - Digital Imaging

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