PS extension migration - trobleshoot

Engaged ,
Mar 29, 2022 Mar 29, 2022

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I developed PS extension which work perfectly on MAC PS2021, but when i share with some users which are using PS2020 on WIN10, they have some issues, they complete instalation but buttons are not active. Could someone share some trobleshoot steps?

 

Thanks in advance.

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Actions and scripting

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Adobe Community Professional ,
Mar 29, 2022 Mar 29, 2022

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What type of extension? Extend Script, CEP, UXP?

If you provide a link to it, we can confirm or deny the problem.

We do not know how the extension works and how the interface management logic is implemented, so it is unlikely that anyone can help without the source code.

 

Does your extension use access to file system objects? Most of the differences between Windows and MacOS that I know of are related to the difference in paths. If your button activity depends on the presence of one or another file in a given path, make sure that you do not use paths in the format of your file system, but use a URI or a file object.

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