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PS keeps asking me if i want to save my already saved file

Community Beginner ,
Jan 02, 2020 Jan 02, 2020

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I don´t know why PS keeps asking me if i want to save my file with a dialogue box, when i already saved my file (via save or save as command) and i want to close the tab.

Usually the "*" disapears in the file name on the tab, when you have saved the file. But since version 21.0.2 not anymore.

 

My work is saved, but its annoing to have these dialogue boxes poping up everytime you want to close a tab and you have to double check if the file is saved correctly.

 

I´m working on a pc with win 10.

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Community Expert ,
Jan 02, 2020 Jan 02, 2020

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I haven't experienced this issue myself but you could try resetting the Photoshop preferences.

 

https://helpx.adobe.com/au/photoshop/using/preferences.html

 

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.

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Community Beginner ,
Sep 24, 2021 Sep 24, 2021

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Agree... this SUPER annoying, esp when you have multiple files to close.  Did you find a fix?

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Community Beginner ,
Sep 25, 2021 Sep 25, 2021

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Unfortunately not. 
I moved to a new Win 10 PC and there are no problems at all now. 

Reinstalling and/or resetting the preferences on my old PC did not work for me btw.
Hope it works for you!

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Community Expert ,
Sep 24, 2021 Sep 24, 2021

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"I´m working on a pc with win 10."

 

Me too, Ps version is 22.5.1 and I can not reproduce problem. Have you tried reseting preferences?

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Community Expert ,
Sep 25, 2021 Sep 25, 2021

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Hi, I agree with Bojan , try to reset the prefernces, or to reinstall phothop with this tool:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Maybe It can be also a file permission problem... Please check your admin permission, or try to create a new user account and install photoshop on it.

 

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Community Expert ,
Sep 25, 2021 Sep 25, 2021

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If your are using a network storage device, try to save the file in the local drive.

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Community Expert ,
Sep 25, 2021 Sep 25, 2021

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Just so we're clear: are you saving out jpegs?

 

If you're saving out jpegs from a layered/16 bit original, by whatever method, you will get that prompt when closing the original layered/16 bit file. That's because you're not closing the jpeg, you're closing the original.

 

The jpeg format doesn't support layers, transparency, alpha channels or 16 bit depth.

 

There's been a lot of noise about jpeg/png etc being moved to "save a copy" - but the above applies regardless, whether you use the new method or checked the boxes to revert to the old behavior.

 

The asterisk means there are unsaved changes to the file.

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Community Beginner ,
Sep 25, 2021 Sep 25, 2021

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The problem occurred when you want to save whatever file. With or without layers. It was before the "save as" behavior change.

 

If I had a flat jpg, did a brush stroke, pressed save, THE CHANGES WHERE SAVED but the asterisk was still there and it kept asking me to save the file. 

And no matter how you tried to save it, it kept asking you if you want to save the change. 

You always had to double check if the files are saved. 

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Community Expert ,
Sep 25, 2021 Sep 25, 2021

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OK, got it. That doesn't happen here, just tested. So a preference reset is probably in order as said above. Or it can be a permissions issue.

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Community Beginner ,
Nov 08, 2021 Nov 08, 2021

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All right..here we go again!

 

Everything was fine with the fresh installed PS version on my new machine until i updated to the latest version (23.0.0).

Now PS keeps asking me if i want to save my file before closing, no matter how i save it.

 

This is really annoing! 😕

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New Here ,
Oct 05, 2022 Oct 05, 2022

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I have the same and finding it infuriating. I'm only handling a few files a day so dread to think what it's like for pros with high workloads.

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