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PS leaves bunch of visual waste when importing more pictures/layers into one open document

New Here ,
Apr 28, 2022 Apr 28, 2022

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Hello, I've got two issues:

 

1/ PS (Windows) after last actualisation leaves bunch of visual waste when importing more pictures/layers into one open document (preview in attachment). It's part of my everyday work and it's really annoying and it makes the software very uncomfortable. I know it disappears if I zoom or unzoom but it's some new bug because I've never seen it before. Please fix this 🙂 

 

2/ Zoom work now like years before with marquee section but it also annoys me since I've got used to sliding zoom left/right, is there any posibility to get it back?


Thanks!

David

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Community Expert ,
Apr 28, 2022 Apr 28, 2022

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Hi, are you running PS 23.3.1? Are GPU drivers up to date?

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New Here ,
Apr 29, 2022 Apr 29, 2022

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Hi, yes the version was 23.3.1. I've updated everything what system allowed
me but the problem still lasted. Helpdesk then gave me an advice
downgrading to version 23.2.2 and issue is solved now 🙂
D.

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New Here ,
Apr 29, 2022 Apr 29, 2022

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Hmm it worked for a while but the visual remains of a frame from transformation is still there even if I downgraded 4 or 5 levels down. Now I really don't know what to do with it..

David

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Adobe Employee ,
Apr 29, 2022 Apr 29, 2022

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Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Apr 30, 2022 Apr 30, 2022

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Yes it's still the same.. However PS says it can not recognize GPU (in Preferences -> Performance). It's older PC owned by the company where I work but what I know is that it has Intel Core i5 processor and 16 GB RAM...

David

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Adobe Employee ,
Sep 14, 2022 Sep 14, 2022

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LATEST

Older GPU hardware is beginning to fail on newer operating systems, and specfically within Photoshop, where we are making more use of modernized GPU APIs in support of newer features, the older generation of cards are not reliable, and they are either failing (silently, oftentimes) or just not being recognized by Photoshop. It's becoming more common with older cards to turn off the GPU entirely, as we have CPU functions for virtually everything that the GPU would do, though they run a bit slower. When the hardware is updated, Photoshop should work fine.

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