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PS Neutral Filters extremely slow on Apple Silicon (M2 Max Macbook Pro)

Community Beginner ,
Jun 17, 2025 Jun 17, 2025

I'm trying to use the Neural Filter (Restore Photo) on my M2 Max Macbook Pro, and it's extremely slow, taking 3-5 mins to render a single image.

 

I tried exactly the same image on a friend's Windows PC (14900K + 4090) and it only took about 10-15 secs for the same image to render with the Neural Restore filter. I know the 4090 is obviously much faster, but I can't imagine the MBP is 10x slower. 

 

Is there something wrong with the software? Maybe it's not using the GPU somehow? I already checked the settings, that GPU acceleration is enabled. I tried both the PS Beta, PS 2025 and PS 2024 versions.

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macOS , Windows
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Adobe
Adobe Employee ,
Jun 17, 2025 Jun 17, 2025

Hey! @hhost05

It might be necessary to update your operating system, so please check to see if any updates are available and install them if so. If the issue continues after updating, please share your system info by going to Help > System Info in the app, copying everything from that window into a text file, and attach it to your response. This will help us look into the issue further.


^CM

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Community Beginner ,
Jun 17, 2025 Jun 17, 2025

Screenshot 2025-06-18 at 1.59.02 PM.png

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Adobe Employee ,
Jun 18, 2025 Jun 18, 2025
LATEST

Hi @hhost05! Thanks so much for sharing your system info

Quick question—are you seeing this issue with every image, or just certain ones? Also, do you have a stable internet connection? Sometimes a spotty connection can slow down how quickly Neural Filters respond.

Let me know, and we’ll figure it out together!
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
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Enthusiast ,
Jun 17, 2025 Jun 17, 2025

cmass has your back; but in addition to system and OS, were you comparing apples and oranges when attempting to use the beta Photo Restoration neural filter on PC versus Mac?

 

What were your settings for the seven (six; I can't count, apparently) sliders -- Photo Enhancement, Scratch reduction, Noise reduction, Color noise reduction, Halftone artifacts reduction, JPEG artifacts reduction?

 

Larry
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Community Beginner ,
Jun 17, 2025 Jun 17, 2025

Phoot Enhnacement, Scratch reduction & enhance face all at 50%, other sliders off

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