Ps will be crashed when you make a specific layer construction.

Explorer ,
Apr 28, 2022 Apr 28, 2022

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I don't know this is a bug or not.

In Ps ver.23.3 and 23.3.1,I found some crash probleme.

When I duplicate or doubled specific layer construction like below,

Ps will be crashed.

 

×2

"folder clipping masked by layer

|      ↓inside

| folder clipping masked by adjustment layer

| |        ↓inside

| |      layer

| layer"

Please check video included.
Thank you.

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correct answers 1 Correct answer

Adobe Employee , Apr 29, 2022 Apr 29, 2022
I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash. Couple of things to try: Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop. Does the problem persist? Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Comp...

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Adobe Employee ,
Apr 29, 2022 Apr 29, 2022

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I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.

 

Couple of things to try:

  1. Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop. Does the problem persist?
  2. Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Does the problem still occur?

Senior Product Manager - Customer Advocacy - Digital Imaging

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Explorer ,
Apr 29, 2022 Apr 29, 2022

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Thank you for the reply.

 

I didn't report yet becose the crash reporter dialog didn't appears, 

even if I set the preference to always show this dialog...

 

Any way, I try to set preferences you suggested to me.

Here's the result:

 

1.

Nope, nothing changed.

2.

Great, It won't occur problem anymore.

I try to the deffrent GPU's PC(RTX3080 and RTX A2000), and both won't occur problem too.

 

I"ll use with this preference settings for a while.

thank you so much to your help!

have a nice day.

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Adobe Employee ,
Apr 30, 2022 Apr 30, 2022

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Are you runnign 23.3.0 or 23.3.1 currently?


Senior Product Manager - Customer Advocacy - Digital Imaging

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Explorer ,
Apr 30, 2022 Apr 30, 2022

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LATEST

Now I'm in 23.3.1.

I downgraded to 23.3 and 23.2.2.

before 23.2.2, that didn't hapen.

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