PS will not recognize my Radeon 5450 GPU, even though it meets all the stated specs.

[peters85418051]

Photoshop (version 23.2.1) won't recognize my Radeon (AMD) 5450 GPU, even though it seems to meet all the stated specifications.  Please see attached screenshots.

[Ged_Traynor]

Hi

The Radeon 5450 GPU was released in 2010, although it meets the system requirement is an extremely old GPU, take a look at the GPU troubleshooting guide here

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#Troubleshoot

Also this

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

[peters85418051]

@Ged Traynor,  Thank you.  I've read both of those pages. Although this
card seems to meet the specs, PS doesn't like it. I'm afraid I'll either
do a full system upgrade, or forego any of the newer GPU-intensive
features in PS.  An irritating prospect, as I still pay monthly
subscription fees to keep it current.

Best,

Peter

[davescm]

Hi,

Your screenshot shows an AMD HD5450 which does not meet the system requirements which are for minimum 1.5GB Video RAM and Direct X 12 support. The HD5450 does not support Direct X 12 (only Direct X 11)

Dave

https://helpx.adobe.com/uk/photoshop/system-requirements.html

[peters85418051]

Hi Dave,

Thank you.  I missed something important.  The Dell tech who advised me that this card would support DX12, if I downloaded DX 12 from Microsoft.  I think I was misled.  Although my system does support DX 12 (See screenshot), my GPU does not.