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PSD files are saving as PDF

Community Beginner ,
Oct 25, 2022 Oct 25, 2022

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I am saving a layered file as a PSD within photoshop and the file ends up as a PDF format.

Any reasones why this would happen?

Emma24402745sfb3_1-1666749309211.png

 

Emma24402745sfb3_0-1666749241809.png

 

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correct answers 1 Correct answer

Community Beginner , Oct 25, 2022 Oct 25, 2022

Our IT department worked it out. It was a PC thing. The default settings for .PSD was set to PDF which effected the app saving the file correctly., they dont know why.
Thank you for all you help.

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Community Expert ,
Oct 25, 2022 Oct 25, 2022

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What happens when you open it?  Does it open as a psd or pdf?

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Community Beginner ,
Oct 25, 2022 Oct 25, 2022

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It opens as a PDF even though it has a .PSD

 

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Community Expert ,
Oct 25, 2022 Oct 25, 2022

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What OS are you using?

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Community Beginner ,
Oct 25, 2022 Oct 25, 2022

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I am on my work PC. Would it be the update for photoshop?

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Community Expert ,
Oct 25, 2022 Oct 25, 2022

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I would try resetting your preferences and reinstalling PS.

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Community Beginner ,
Oct 25, 2022 Oct 25, 2022

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Ok thanks, I did reinsal but didnt change my preference before hand, will give it another try.

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Community Beginner ,
Oct 25, 2022 Oct 25, 2022

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Emma24402745sfb3_0-1666753226668.png

This have issues after resetting preferences.

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Community Beginner ,
Oct 25, 2022 Oct 25, 2022

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I am still having the same issues

 

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Community Expert ,
Oct 25, 2022 Oct 25, 2022

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That is really odd. The only other thing I can think of to try is to use the Creative Cloud Cleaner Tool.

 

https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&cad=rja&uact=8&ved=2ahUKEwjZ8_GShf36A...

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Community Beginner ,
Oct 25, 2022 Oct 25, 2022

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Our IT department worked it out. It was a PC thing. The default settings for .PSD was set to PDF which effected the app saving the file correctly., they dont know why.
Thank you for all you help.

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Community Expert ,
Oct 25, 2022 Oct 25, 2022

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So glad you got it worked out! Very odd.

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