PSD files are saving as PDF

[Emma24402745sfb3]

I am saving a layered file as a PSD within photoshop and the file ends up as a PDF format.

Any reasones why this would happen?

[Chuck Uebele]

What happens when you open it?  Does it open as a psd or pdf?

[Emma24402745sfb3]

It opens as a PDF even though it has a .PSD

[Chuck Uebele]

What OS are you using?

[Emma24402745sfb3]

I am on my work PC. Would it be the update for photoshop?

[Chuck Uebele]

I would try resetting your preferences and reinstalling PS.

[Emma24402745sfb3]

Ok thanks, I did reinsal but didnt change my preference before hand, will give it another try.

[Emma24402745sfb3]

This have issues after resetting preferences.

[Emma24402745sfb3]

I am still having the same issues

[Chuck Uebele]

That is really odd. The only other thing I can think of to try is to use the Creative Cloud Cleaner Tool.

https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&cad=rja&uact=8&ved=2ahUKEwjZ8_GShf36A...

[Emma24402745sfb3 · Accepted solution]

Our IT department worked it out. It was a PC thing. The default settings for .PSD was set to PDF which effected the app saving the file correctly., they dont know why.
Thank you for all you help.

[Chuck Uebele]

So glad you got it worked out! Very odd.

[Johanna331763763apr]

Mine is still saving as a pdf when i save as psd. Any suggestions on how to fix it?

[Trevor.Dennis]

Mine is still saving as a pdf when i save as psd. Any suggestions on how to fix it?

By @Johanna331763763apr

I responded to another thread earlier today, that appeared to be having a similar issue, so I wonder if there is some sort of problem.  These are often OS related, so it would be useful to know what OS and version your are using?

As much additional info would be appreciated. 

i.e. does it show .PSD when saving?

Was this an original file or somethig opened in Photoshop, and if the latter, what format was it?
Does it open in other applications OK?