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PSDC file lost my savings

Community Beginner ,
Jan 12, 2023 Jan 12, 2023

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I suddenly lost my savings to PSDc file and didn't get back to the point in the history.

adobe cloud saved only the very early stage of my artwork. Are there any backups in the cloud?

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Adobe Employee ,
Jan 12, 2023 Jan 12, 2023

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Hi @defaultdm53thcc6orz sorry to hear this. Could you share some screenshots of what you are seeing? Is it possible to share the cloud file with the team to look into? 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory

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Adobe Employee ,
Jan 12, 2023 Jan 12, 2023

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You can access deleted versions of cloud docs on the web at: https://assets.adobe.com/deleted

 

You can access earlier versions of cloud docs by going to Window > Version History... within Photoshop.

 


Senior Product Manager - Customer Advocacy - Digital Imaging

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