PSUserConfig.txt trick no longer works !

Community Beginner ,
Aug 19, 2020 Aug 19, 2020

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Hi, Since the last update of photoshop (V.21.2.2), the PSUserConfig.txt trick for pressure problem no longer work for me. To correct this I need to use the Windows Ink, but now I have the popups problem (ctrl, alt, shift, under the cursor).

I have W10 Home and the "turn off pen feedback" don't work for me.

Does anyone have a solution for this problem, please ?

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Adobe Community Professional , Aug 19, 2020 Aug 19, 2020
For clarity, the latest version is designed to use Windows Ink. If you have previously used Wintab by adding PSUserConfig.txt then delete it and enable Windows Ink in tablet properties. If you have further issues to feed to developers then you can raise bug reports/feature requests at the link below , where they will be seen by Adobe staff. https://feedback.photoshop.com/photoshop_family Dave

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Participant ,
Aug 19, 2020 Aug 19, 2020

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Same problem: have to roll back to the older version.

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Community Beginner ,
Aug 19, 2020 Aug 19, 2020

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Same here. But we pay a subscription to get the latest versions of a software, not to work on old versions!

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Community Beginner ,
Aug 19, 2020 Aug 19, 2020

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I have experienced the same lousy issue and i am really angry about it.

Adobe <- FAIL!

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Community Beginner ,
Aug 19, 2020 Aug 19, 2020

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Yes! It's really annoying and totally unbelievable, this bug has been existing for years and it's still not fixed!

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New Here ,
Aug 19, 2020 Aug 19, 2020

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Hello, I am olso experiencing the same problem on windows 10. Today i also updated ps on my last gen imac and it has the same issue, no pen pressure. In the release notes, it said that it fixed various tablet bugs but seems that it broke it completly.

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Adobe Community Professional ,
Aug 19, 2020 Aug 19, 2020

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For clarity, the latest version is designed to use Windows Ink. If you have previously used Wintab by adding PSUserConfig.txt then delete it and enable Windows Ink in tablet properties.

If you have further issues to feed to developers then you can raise bug reports/feature requests at the link below , where they will be seen by Adobe staff.
https://feedback.photoshop.com/photoshop_family

 

Dave

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Community Beginner ,
Aug 19, 2020 Aug 19, 2020

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Thanks Dave, I'm gonna try.

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Participant ,
Aug 22, 2020 Aug 22, 2020

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I would, if I was able to sign in there. There's a bug in the sign in script that prevents me from doing so. It says that I'm successfully logged in, while I never am.

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Community Beginner ,
Sep 06, 2020 Sep 06, 2020

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Why on God's Green Earth must any Creative Professional have to resort to constantly checking a Community Support Page.....JUST to suddenly find out that the "OLD HACK" needed to fix "Professional Software"....is outdated and we can all "happily" use "Windows Ink" now?🤔

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New Here ,
Aug 22, 2020 Aug 22, 2020

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Same problem, using windows ink means we get the shift/ctrl/alt popup bubbles which get in the way.  Would love the option to do without windows ink (or an option to remove those bubbles).

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Participant ,
Aug 22, 2020 Aug 22, 2020

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If the pop up menus still occur with windows ink, it wont be advisable to update photoshop

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Participant ,
Aug 22, 2020 Aug 22, 2020

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It's not only the popup issue that causes problems. When using Windows ink in 21.2.2, the interaction with extension panels (Coolorus, Brusherator ...) causes the pen to lose the pressure sensitivity again. So even if the pressure works initially, I can't use my extensions, which of course I need. For now, go back to 21.2.1.

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Explorer ,
Aug 25, 2020 Aug 25, 2020

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Confirmed. I went and dove down this huge rabit hole on chat with both adobe and Wacom. Neither could fix it and it absolutely involves the latest update of PS. I even downgraded my wacom drivers two versions to verify. Once I downgraded to the previous update to PS it worked no probelm with the PSUserConfig fix. I sincerely believe this is on Adobe's end

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Participant ,
Aug 25, 2020 Aug 25, 2020

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Can Adobe come up with a solution for the issues with Windows Ink? We have had to hack the software for years now to get around it. If the hack has been made impossible then PC users can no longer upgrade the software.

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Community Beginner ,
Jun 20, 2022 Jun 20, 2022

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they seem intent on just ignoring their user base. I love photoshop of everything I've tried, and need it for work, but I don't blame high schoolers/beginners using *any* competitor as most don't have these issues or a support team that might as well just say "so sad too bad" while cryptically smiling and pushing you away

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