Quick Action - Remove Background - Issue

New Here ,
May 03, 2022 May 03, 2022

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I just bought a new Mac M1 Pro and when I use the "Quick Action Remove Background" it is not removing the background. It looks like its fading out everything. When I use my older Mac, it doesnt have this issue and crops the picture perfectly. Can anyone help me?

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Adobe Employee ,
May 03, 2022 May 03, 2022

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Hi there,

 

Sorry about the issue that you see with Photoshop on your M1 device. We understand your concern and are here to help.

This is a known issue, and the team is working on this. You can check it here: https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html.

Try using Photoshop in Rosetta mode, and check if that helps. 

To learn how to run Photoshop in Rosetta, see About Rosetta.

 

Let us know if this helps.

 

Thanks.

Ranjisha

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New Here ,
May 03, 2022 May 03, 2022

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LATEST
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