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Good evening, I've been having a bug with the Liquify tool.
Clicking on it gives me the error box stating "Could not complete liquify command because of a disk error."
I've search a few errors around for this similiar problem. And nothing has worked. Trying to use a face slimming technique where I'll need to use the face tool. So I can't use the Alt + Click on Filter -> Liquify to work. If I do, it says to "Make sure Graphics Processor is enabled". It says this even if its already selected. So Clicking that to turn it off does not work either. I've also seen some say to disable their display adapter, and that works until it comes to time to save and then Photoshop crashes because it's so slow.
There's only one scratch disk, my desktop has 20+ GB of free storage and my Portable hard drive has 700+ GB of free storage.
My Laptop specifications below, just recently updated my computer as well. What else could be wrong?
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OS Name Microsoft Windows 11 Home
Version 10.0.26100 Build 26100
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name CASH-SPECTRE
System Manufacturer HP
System Model HP Spectre x360 Convertible 15-eb1xxx
System Type x64-based PC
System SKU 1M8F0UA#ABA
Processor 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz, 2701 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date AMI F.12, 10/25/2022
SMBIOS Version 3.3
Embedded Controller Version 55.19
BIOS Mode UEFI
BaseBoard Manufacturer HP
BaseBoard Product 8811
BaseBoard Version 55.19
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.26100.1"
User Name CASH-SPECTRE\aalan
Time Zone Central Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.6 GB
Available Physical Memory 2.10 GB
Total Virtual Memory 31.3 GB
Available Virtual Memory 14.2 GB
Page File Space 15.6 GB
Page File C:\pagefile.sys
Kernel DMA Protection On
Virtualization-based security Not enabled
App Control for Business policy Enforced
App Control for Business user mode policy Off
Automatic Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
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Hey, @ACPHOGFX. Welcome to the Photoshop Community. I'll need more info to help you figure this out. Press share the system info from Photoshop Help > System info > Copy & paste into a text document > upload & attach here.
The HP Spectre x360 has an integrated Intel Iris GPU. Have you tried updating the GPU drivers using the Intel Driver Assistant? Did that help? Head here to troubleshoot the GPU: https://adobe.ly/4gHvoOz
Thanks!
Sameer K
(Type '@' and type my name to mention me when you reply)