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"Could Not Complete Your Request Because It Is Not The Right Kind Of Document"

Community Beginner ,
Jan 04, 2023 Jan 04, 2023

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I just spent a few hours working on a PSD document. I saved and closed it, worked on some other stuff, and then needed to make some changes to the PSD a few minutes later, but now I get the message saying that it's not the right kind of document.

 

I've never seen this issue before, and I never changed the file type. I can see the preview of the PSD in "Recent" on Photoshop, but it doesn't open.

 

I made a copy of it, changed the file to a PSB, JPEG, etc. but it's always the same error.

 

Did the file just suddenly become corrupt? How could that have happened?

 

- Windows 11

- Photoshop CC 2023 V. 24.0.1

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Adobe Employee ,
Jan 04, 2023 Jan 04, 2023

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Hi there,

 

Thanks for reaching out. 

Would you mind updating Photoshop to the latest version? Where were the files located? 

Could you please try creating a new user account with admin rights, saving a few files, and then opening them to see if it works?


Steps to create a new user account: https://support.microsoft.com/en-in/help/13951/windows-create-user-account

 

Regards,
Ranjisha

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