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"Could not open "IMG 4289" because of problem parsing the TIFF file

Community Beginner ,
Nov 02, 2021 Nov 02, 2021

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I have an iMac using OSMojave 10.14.6. Until I updated the program, I could right click on an image in the Photos library and send to Photoshop to edit. Now I get the above message. Please help.

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Adobe Community Professional ,
Nov 02, 2021 Nov 02, 2021

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Let me move this to the Photoshop forum for you, which is the appropriate forum for your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

 

Please provide the following information:

Photoshop version number

CPU/RAM/Graphics capability

 

This will assist others in helping you trouble shoot your problem.

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Community Beginner ,
Nov 03, 2021 Nov 03, 2021

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I'm having the same issue. Where is this forum located as I need help in solving this issue as well.

Thanks,

 

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Adobe Community Professional ,
Nov 02, 2021 Nov 02, 2021

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If you export an image from Photoshop first, does it work?

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Community Beginner ,
Nov 02, 2021 Nov 02, 2021

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I'm uncertain what you're asking. I cannot export as a TIFF, if that is your question, since that is not a choice on the export screen. 

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Adobe Community Professional ,
Nov 02, 2021 Nov 02, 2021

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Autocorrect. Export an image from photos first.

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Community Beginner ,
Nov 03, 2021 Nov 03, 2021

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Yes, it works if I first drag it from Photos onto the desktop.That's another workstep that I had gotten used to not needing, and I was disappointed with the change in Photoshop. I hoped it was in error, but I suspect it was a deliberate change.

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Community Beginner ,
Nov 03, 2021 Nov 03, 2021

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I'm getting the same message when I try to move it move lightroom to photoshop. Clearly it's a bug because the day before it wasn't an issue. So frustrated!!!

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Adobe Community Professional ,
Nov 03, 2021 Nov 03, 2021

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Adobe Community Professional ,
Nov 11, 2021 Nov 11, 2021

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LATEST

Hello, the Photoshop team has just released version 23.0.1, one of the fixes adresses TIFF files opening, see: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

 

In your CC application, go to Help>Search for updates if you do not see it yet.

 

Please report if it fixes your problem.

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