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"Error: Could not exit quick mask because of program error"

Participant ,
Mar 23, 2022 Mar 23, 2022

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I opened a document in photoshop and for some reason it got into quick mask mode (I never selected quick mask mode). Then when I tried to escape it using shortcut "Q" I got the error "Could not exit quick mask because of program error". 

 

Any ideas?

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Adobe
Community Expert ,
Mar 25, 2022 Mar 25, 2022

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What version of Photoshop are you running and what do you have for a graphics card?

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Community Expert ,
Mar 30, 2022 Mar 30, 2022

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Hi, do this issue happen also with other documents or only with this one?

If it always happens you can try to reset preferences:

https://helpx.adobe.com/photoshop/using/preferences.html

 

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Community Expert ,
Mar 30, 2022 Mar 30, 2022

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Or maybe completely reinstall photoshop with this tool:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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