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"Face Expression File is Bad or Corrupted" - Regular fix not working

New Here ,
May 14, 2024 May 14, 2024

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Version 25.7, Adobe Photoshop 2024, Windows 10 Pro version 22H2, Desktop PC 64-bit OS build 19045.4291

 

When I open photoshop I see the "Face Expression File is Bad or Corrupted" prompt. My recent files do not appear and my workspace is changed. 

 

I have an issue trying to get the troubleshooting fix I have found to work. I'm using photoshop on a work computer, and I do not have an "AppData" folder in my C:\Users\[username] folder. That folder has the following files: 3D Objects, Contacts, Creative Cloud Files, Desktop, Documents, Downloads, Favorites, Links, Music, OneDrive, Pictures, Saved Games, Searches, and Videos.

 

When I noticed my folders are not matching up to all of the online troubleshooters, I decdied to manually search for the "FaceExpressionPresets.psp" file. I do not have a file that has this exact name, which confuses me. I have a similar one that is titled "Default Face Expression Presets.p3f", but whenever I added ".old" at the end and tried opening Photoshop again I still get the "This Face Expression file is bad or corrupted." and THEN I get another one that says "Could not load default Face Expression presets because the file name was not valid." This is confusing, because it seems like the file I renamed should be correct because it literally says it IS the Face Expression file, but doing the rename fix doesn't work.

 

I have uninstalled and reinstalled as well as tried different versions on creative cloud (current version is 25.7 and I have tried 25.6, 25.5.1, and 25.5) but nothing has worked.

 

Anyone have any ideas?

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Community Expert ,
May 14, 2024 May 14, 2024

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New Here ,
May 14, 2024 May 14, 2024

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Oh wow, I guess it was just hidden from me for some reason? How strange! Managed to fix it. Thank you so much!

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Community Expert ,
May 14, 2024 May 14, 2024

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You can always enable hidden items from here, the %appdata% is just a quicker way to get there without enabling hidden items

2024-05-14 15_26_57-Roaming.png

 

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