• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

"ICC profile is invalid." when trying to open photos imported from iPhone

New Here ,
Feb 05, 2024 Feb 05, 2024

Copy link to clipboard

Copied

I am not able to open any photos imported from my phone in Photoshop 2024 recently. I am getting this error: 

Could not open “IMG_0986.png” because the ICC profile is invalid.

TOPICS
macOS

Views

123

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Adobe Employee ,
Feb 26, 2024 Feb 26, 2024

Copy link to clipboard

Copied

LATEST

Hey, @KatieKAS. Welcome to the Photoshop Community. I'll need more info to help you figure this out. Please share the system info from Photoshop Help > System info > Copy & paste into a text document > upload & attach here.

 

How do you bring images from the iPhone to Photoshop? Via Lightroom or Finder? 

 

Before troubleshooting, update Photoshop & Camera Raw to the latest version (v25.5) via the Creative Cloud desktop app & check if the issue exists. If the issue exists, please explain your workflow with screenshots & it'll help if you could share a set of sample images here, or to me through direct message. 

 

Let me know how it goes. Thanks!

Sameer K

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines