"Neural Filters loading" but never actually load on Photoshop 2021 (macOS)

Explorer ,
Aug 21, 2022 Aug 21, 2022

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Runing the latest version of Adobe CC on a 2021 M1 Pro 14" MBP.  After doing a clean install, of everything, when i open an image in Photoshop (either from LrC or directly in Photoshop) and go to Neural Filters, it shows "Neural Filters Loading" and a spinning ball, but they never load.

 

Thoughts/Suggestions?


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Adobe Employee ,
Aug 22, 2022 Aug 22, 2022

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Hi Charles,

 

The neural filter issue got fixed on the latest versions. Would you mind updating Photoshop to the latest version?

You can check this article to overview the issues on neural filters and their solutions: https://helpx.adobe.com/photoshop/using/neural-filters-feedback.html.

To update Photoshop to 23.5, click "Update" in the Creative Cloud desktop app next to Photoshop. 

For help with updating, see Update Creative Cloud apps.

 

Let us know how it goes.

 

Thanks,

Ranjisha

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Explorer ,
Aug 22, 2022 Aug 22, 2022

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LATEST

This WAS the latest version.  What I wound up having to do was a complete renstall of macOS Monterey.  

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