• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

"The operation could not be completed. The system cannot find the file specified."

New Here ,
May 23, 2019 May 23, 2019

Copy link to clipboard

Copied

I've run into a problem recently with some psd templates from yellowimages.com, which hasn't happened before. Whenever I try to edit a psb file contained within the psd I'm hit with the title above when trying to save. Now the changes take effect within the psb file and shows on the psd but it disables the smart filter (liquify). I also receive the message whenever I try to duplicate any layers within the psd file.

Can anyone offer any help? It's severely limiting my abilities to edit within the file.

And there's nothing wrong with the file as it works on another PC and for a friend.

Views

1.4K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 23, 2019 May 23, 2019

Copy link to clipboard

Copied

I wonder whether it's something to do with then document size being a PSB. If you made a copy (so you still had your original), then open the duplicate and open Image Size and (assuming the dimensions are linked) reduce the width and save and see if you can then edit the doc then. Just a thought.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 23, 2019 May 23, 2019

Copy link to clipboard

Copied

I still get the same message when I try to alter the image size, even the canvas size. If you mean duplicate within Photoshop then again, I'm met with the same message.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 23, 2019 May 23, 2019

Copy link to clipboard

Copied

Hi there,

In addition to what Derek has suggested, could you please try opening a different psb file and check if the issue persists?
Also, does it happen with every psb file or some specific files? If it's a specific file issue, then it might be due to several reasons.

Would you mind sharing the file with us, if it does not contain any personal or sensitive material? As that would help us troubleshoot the issue in a better way.

Or you can share the file with me via Private Message. (You just need to hover the cursor over my name to send a message).

You can upload the file to the Creative Cloud and share a downloadable link.

Regards,
Sahil

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 23, 2019 May 23, 2019

Copy link to clipboard

Copied

I've only encountered this with 4 separate psd files, same thing with all of them. I'll PM one of the files and let you know which sections the problem occurs.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 24, 2019 May 24, 2019

Copy link to clipboard

Copied

I just tried saving it at my end and it worked. It seems like there must be an issue with Photoshop at your end.

Could you please share the System Info text with us? You can find that out by going to Help > System Info inside Photoshop, simply copy all the text and paste it here. That would be helpful for us to troubleshoot the issue further.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 24, 2019 May 24, 2019

Copy link to clipboard

Copied

Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64

Operating System: Windows NT

Version: 6.2

System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2

Physical processor count: 4

Processor speed: 3503 MHz

Built-in memory: 12166 MB

Free memory: 6986 MB

Memory available to Photoshop: 7036 MB

Memory used by Photoshop: 65 %

Image tile size: 128K

Image cache levels: 4

OpenGL Drawing: Enabled.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

OpenGL Allow Old GPUs: Not Detected.

Video Card Vendor: ATI Technologies Inc.

Video Card Renderer: AMD Radeon R9 200 / HD 7900 Series

Display: 1

Display Bounds:=  top: 0, left: 0, bottom: 1080, right: 1920

Video Card Number: 2

Video Card: AMD Radeon R9 200 / HD 7900 Series

OpenCL Version:

Driver Version: 22.19.677.257

Driver Date: 20170922000000.000000-000

Video Card Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0318486.inf_amd64_11ba0b4b7cc81d52\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0318486.inf_amd64_11ba0b4b7cc81d52\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0318486.inf_amd64_11ba0b4b7cc81d52\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0318486.inf_amd64_11ba0b4b7cc81d52\amdxc64.dll

Video Mode: 1920 x 1080 x 4294967296 colors

Video Card Caption: AMD Radeon R9 200 / HD 7900 Series

Video Card Memory: 3072 MB

Video Rect Texture Size: 16384

Video Card Number: 1

Video Card: Intel(R) HD Graphics 4000

OpenCL Version: 2.0 AMD-APP (2442.9)

Driver Version: 10.18.10.4358

Driver Date: 20151221000000.000000-000

Video Card Driver: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll

Video Mode:

Video Card Caption: Intel(R) HD Graphics 4000

Video Card Memory: 3072 MB

Video Rect Texture Size: 16384

Serial number: 92628701192123445467

Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\

Temporary file path: C:\Users\*****\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

  C:\, 222.6G, 43.8G free

Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\

Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\

Additional Plug-ins folder: not set

Installed components:

   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

   ACE.dll   ACE 2012/06/05-15:16:32   66.507768   66.507768

   adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012

   AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0  

   AdobeOwl.dll   Adobe Owl 2012/06/26-12:17:19   4.0.95   66.510504

   AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471

   AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654  

   AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661

   AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661

   AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661

   adobe_caps.dll   Adobe CAPS   6,0,29,0  

   AGM.dll   AGM 2012/06/05-15:16:32   66.507768   66.507768

   ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  

   aif_core.dll   AIF   3.0   62.490293

   aif_ocl.dll   AIF   3.0   62.490293

   aif_ogl.dll   AIF   3.0   62.490293

   amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000

   ARE.dll   ARE 2012/06/05-15:16:32   66.507768   66.507768

   AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830

   AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830

   Bib.dll   BIB 2012/06/05-15:16:32   66.507768   66.507768

   BIBUtils.dll   BIBUtils 2012/06/05-15:16:32   66.507768   66.507768

   boost_date_time.dll   DVA Product   6.0.0  

   boost_signals.dll   DVA Product   6.0.0  

   boost_system.dll   DVA Product   6.0.0  

   boost_threads.dll   DVA Product   6.0.0  

   cg.dll   NVIDIA Cg Runtime   3.0.00007  

   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

   CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287

   CoolType.dll   CoolType 2012/06/05-15:16:32   66.507768   66.507768

   data_flow.dll   AIF   3.0   62.490293

   dvaaudiodevice.dll   DVA Product   6.0.0  

   dvacore.dll   DVA Product   6.0.0  

   dvamarshal.dll   DVA Product   6.0.0  

   dvamediatypes.dll   DVA Product   6.0.0  

   dvaplayer.dll   DVA Product   6.0.0  

   dvatransport.dll   DVA Product   6.0.0  

   dvaunittesting.dll   DVA Product   6.0.0  

   dynamiclink.dll   DVA Product   6.0.0  

   ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082

   FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433

   filter_graph.dll   AIF   3.0   62.490293

   hydra_filters.dll   AIF   3.0   62.490293

   icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

   icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

   image_compiler.dll   AIF   3.0   62.490293

   image_flow.dll   AIF   3.0   62.490293

   image_runtime.dll   AIF   3.0   62.490293

   JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923

   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  

   LogSession.dll   LogSession   2.1.2.1640  

   mediacoreif.dll   DVA Product   6.0.0  

   MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174

   msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.9554  

   msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

   msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

   msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.9554  

   msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

   msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

   msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.9554  

   msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

   pdfsettings.dll   Adobe PDFSettings   1.04  

   Photoshop.dll   Adobe Photoshop CS6   CS6  

   Plugin.dll   Adobe Photoshop CS6   CS6  

   PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383  

   PSArt.dll   Adobe Photoshop CS6   CS6  

   PSViews.dll   Adobe Photoshop CS6   CS6  

   SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082

   ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082

   tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  

   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  

   TfFontMgr.dll   FontMgr   9.3.0.113  

   TfKernel.dll   Kernel   9.3.0.113  

   TFKGEOM.dll   Kernel Geom   9.3.0.113  

   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

   updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24

   WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112

   wu3d.dll   U3D Writer   9.3.0.113  

Required plug-ins:

   Accented Edges 13.0

   Adaptive Wide Angle 13.0

   ADM 3.11x01

   Angled Strokes 13.0

   Average 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)

   Bas Relief 13.0

   BMP 13.0

   Camera Raw 7.0

   Chalk & Charcoal 13.0

   Charcoal 13.0

   Chrome 13.0

   Cineon 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)

   Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)

   Collada 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)

   Color Halftone 13.0

   Colored Pencil 13.0

   CompuServe GIF 13.0

   Conté Crayon 13.0

   Craquelure 13.0

   Crop and Straighten Photos 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)

   Crop and Straighten Photos Filter 13.0

   Crosshatch 13.0

   Crystallize 13.0

   Cutout 13.0

   Dark Strokes 13.0

   De-Interlace 13.0

   Difference Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)

   Diffuse Glow 13.0

   Displace 13.0

   Dry Brush 13.0

   Eazel Acquire 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)

   Embed Watermark 4.0

   Extrude 13.0

   FastCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)

   Fibers 13.0

   Film Grain 13.0

   Filter Gallery 13.0

   Fresco 13.0

   Glass 13.0

   Glowing Edges 13.0

   Grain 13.0

   Graphic Pen 13.0

   Halftone Pattern 13.0

   HDRMergeUI 13.0

   IFF Format 13.0

   Ink Outlines 13.0

   JPEG 2000 13.0

   Lens Blur 13.0

   Lens Correction 13.0

   Lens Flare 13.0

   Liquify 13.0

   Matlab Operation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)

   Measurement Core 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)

   Mezzotint 13.0

   MMXCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)

   Mosaic Tiles 13.0

   Multiprocessor Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)

   Neon Glow 13.0

   Note Paper 13.0

   NTSC Colors 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)

   Ocean Ripple 13.0

   Oil Paint 13.0

   OpenEXR 13.0

   Paint Daubs 13.0

   Palette Knife 13.0

   Patchwork 13.0

   Paths to Illustrator 13.0

   PCX 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)

   Photocopy 13.0

   Photoshop 3D Engine 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)

   Picture Package Filter 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)

   Pinch 13.0

   Pixar 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)

   Plaster 13.0

   Plastic Wrap 13.0

   PNG 13.0

   Pointillize 13.0

   Polar Coordinates 13.0

   Portable Bit Map 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)

   Poster Edges 13.0

   Radial Blur 13.0

   Radiance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)

   Read Watermark 4.0

   Reticulation 13.0

   Ripple 13.0

   Rough Pastels 13.0

   Save for Web 13.0

   ScriptingSupport 13.0.1

   Shear 13.0

   Smart Blur 13.0

   Smudge Stick 13.0

   Solarize 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)

   Spatter 13.0

   Spherize 13.0

   Sponge 13.0

   Sprayed Strokes 13.0

   Stained Glass 13.0

   Stamp 13.0

   Sumi-e 13.0

   Targa 13.0

   Texturizer 13.0

   Tiles 13.0

   Torn Edges 13.0

   Twirl 13.0

   Underpainting 13.0

   Vanishing Point 13.0

   Variations 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)

   Water Paper 13.0

   Watercolor 13.0

   Wave 13.0

   WIA Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)

   Wind 13.0

   Wireless Bitmap 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)

   ZigZag 13.0

Optional and third party plug-ins: NONE

Plug-ins that failed to load: NONE

Flash:

   Mini Bridge

   Kuler

Installed TWAIN devices: NONE

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
May 23, 2019 May 23, 2019

Copy link to clipboard

Copied

Hi there, is your Photoshop in english?

Cheers?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 23, 2019 May 23, 2019

Copy link to clipboard

Copied

It is, yeah.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 26, 2019 May 26, 2019

Copy link to clipboard

Copied

Can I bump this at all? Pretty desperate to solve this problem.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 10, 2022 Dec 10, 2022

Copy link to clipboard

Copied

LATEST

Is this fixed already or adobe just have a wonderful costumer service?

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines