Random Freezing Problem? M1 Mac Pro

New Here ,
Feb 21, 2022 Feb 21, 2022

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Hi guys, so I have run into this issue while drawing on Photoshop. Randomly, While drawing everything freezes and the loading rainbow courser shows up and never leaves. I end up having to force quit, losing lots of progress in my work and having to start over. Any solutions, or people that can relate?

 

I am running Photoshop on Apple Mac Pro 16 M1 Max, all componants maxed out. 

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Adobe Employee ,
Feb 21, 2022 Feb 21, 2022

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Let's make sure we're in a default state and there are no stale setting somewhere:
Restore your preferences using this manual method:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
Does it work correctly?
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.
If it does solve the problem, I would like to get the folder of settings to try and figure out what is bad with them.


Senior Product Manager - Customer Advocacy - Digital Imaging

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