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Re: last version of Photoshop 22.4.1 is crashing immediatly when opening file on Windows 10

Explorer ,
Oct 31, 2022 Oct 31, 2022

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I've turned off Use Graphics Card and am still getting the same problem...

 

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correct answers 1 Correct answer

Adobe Employee , Nov 17, 2022 Nov 17, 2022

Those of us with nVidia GPUs, driver 517.40 came out on Sept 20, and it includes a fix for a Photoshop error. If your driver is older than Sept 20, grab the update and see if that mellows things out.

 

MarkCDahm_0-1668730579493.png

 

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Adobe Employee ,
Oct 31, 2022 Oct 31, 2022

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@vinny dellay , based on the other thread you posted, it looks like your GPU is plenty powerful, and the Intel integrated card is NOT the primary, so you should be set as far as a good GPU goes.

 

Are you using any of Photoshop's 3D tools? Opening files with 3D content in them? If not, can you try the following: 

1. In the creative cloud app, click the Beta in the list on the left, and install Photoshop (Beta). This will install a version of Photoshop that is newer than 24.0, but into a different directory so that it will not overwrite the retail version you already have. Double clicking on .psd files will open in the Beta version of Ps, so if you want to return file associations back to the retail version for double click support, you can uninstall the Beta or reinstall the retail after the Beta. It contains a feature that I want to try out, but first it would be great if you can confirm the problem still happens with the Beta.

2. If the problem still happens, quit Photoshop.

3. Navigate to: [Installation Drive]:\Users[User Name]\AppData\Roaming\Adobe\Adobe Photoshop CC (Beta)\Adobe Photoshop (Beta) Settings\

4. Create a text file, name it "PsUserconfig.txt"

5. add the following test to that file, then save the file:

GPUAllow3D 0

6. Launch Photoshop and see if it crashes the same

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Explorer ,
Nov 01, 2022 Nov 01, 2022

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Thank you so much for replying!  I'm going to install the Beta now and I'll let you know how it pans out..

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Explorer ,
Nov 01, 2022 Nov 01, 2022

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Oh.. just realized that I haven't answered your initial question:

 

I am not opening any files with 3D in them.  Just standard jpegs and PSDs..

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Explorer ,
Nov 01, 2022 Nov 01, 2022

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Hello, Mark!

 

I went ahead and installed The Beta version and it so far it works perfectly!  Should I just stick to using the Beta version?

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Explorer ,
Nov 01, 2022 Nov 01, 2022

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Crap.. I just noticed that the pressure sensativity is no longer working .  It works in other programs.. just not photoshop (this is in reference to both the Beta version and version 24.0).

 

I just wen ahead and uninstalled my wacom tablet software and then reinstalled it along with the drivers and it's still not working..

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Adobe Employee ,
Nov 01, 2022 Nov 01, 2022

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@vinny dellay , did you do the PsUserconfig file workaround with the Beta?

 

I'm not very deep on the wacom issues; will need to call in for support on that. But interesting that the crashing has stopped. Presuming you tried deleting preferences for both Photoshops, as well?

 

 

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Explorer ,
Nov 01, 2022 Nov 01, 2022

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Hello again!

 

Ther beta version worked right out of the gate, but the pressure sensativity didn't.  So I then did created a PSUserConfig.txt file with:

# Use WinTab
UseSystemStylus 0
WarnRunningScripts 0

 

and that got the pressure sensativity working again.

 

I did delete Photoshop preferences previously to no avail.

 

Another person had commented that it might have something to do with the sniffer file.  I had previously uninstalled the softwre/drivers for my Nvidea card and reinstalled making sure to check the "studio" driver, not the "game ready" driver, but I can't recall if I checked "cl;ean install" or not.

 

I'm in the middle of a job now and the beta is performing well, so I'll have to wait till tonight before I repeat the process with the nvidia card.

 

Thanks again for your assistance.  It's maddening when you're under a deadline and can't figure things out!

 

I'll post again tonight with the latest results!

 

 

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Explorer ,
Oct 31, 2022 Oct 31, 2022

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I keep getting flagged and cannot get an answer as to why.  I've been up since 5:15am trying to get an answer qand it's now 9am.

 

Photoshop 24.0 is crashing constantly.  I've tried rolling back to no avail.  If this post doesn't get deleted I'll add more info...

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Explorer ,
Oct 31, 2022 Oct 31, 2022

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So far, so good!

 

I'm going to give info in small increments in order to try and figure out what is being flagged.  here goes:

 

 

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Explorer ,
Oct 31, 2022 Oct 31, 2022

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Issue:  Suddenly receiving these "Not enough ram..." and " cannot open clipboard because of a program error" messages after updating Photoshop.  The error messages pop up anytime I try to screen grab something or open a file… regardless of the size of the file. 

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Explorer ,
Oct 31, 2022 Oct 31, 2022

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Photoshop version:  Initially it was v24.0 but I've since rolled back to v23.5.1

Operating System:  Windows 11 Home (version 22H2)

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Explorer ,
Oct 31, 2022 Oct 31, 2022

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Computer Info:   
Processor 12th Gen Intel(R) Core(TM) i7-12700KF 3.60 GHz
Installed RAM 16.0 GB (15.8 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch Pen support

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Explorer ,
Oct 31, 2022 Oct 31, 2022

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Ok... just tried posting my Computer Info and that post got flagged.  There was no personal info in it.. so I'm not sure why it was deleted.  Let me just say that I've got 16 gigs of RAM and a 64 bit operating system..

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Explorer ,
Oct 31, 2022 Oct 31, 2022

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Steps I've already taken to try and resolve the problem: 

1) uninstalled Photoshop then reinstalled.

2) rolled back to the previous version (v23.5.1)

3) checked other programs on my computer to see if they were having issues.  They weren't.

4) decided to reset my computer and reinstall operating system.  Then reinstalled only photoshop.

5) updated my graphics card driver

6) updated my wacom tablet driver.

7) I've disabled "Use graphics Processor”

8) I've disabled File Handling > Save in Background

9) I've disabled EVERYTHING in Technology Preview.

10) I've uninstalled to only third party plug in I had.

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Explorer ,
Oct 31, 2022 Oct 31, 2022

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(duplicate post erased by moderator, sys info posted higher)\

PECourtejoie

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Explorer ,
Oct 31, 2022 Oct 31, 2022

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Photoshop User Diagnostic:

 

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.5.2 20220927.r.751 2ff5989
0 address: 0x00007FF616CF2FA3 base: 0x00007FF612190000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF614DFF09C base: 0x00007FF612190000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF614DFE759 base: 0x00007FF612190000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF6142D78B4 base: 0x00007FF612190000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF6142D7269 base: 0x00007FF612190000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF6142D71E9 base: 0x00007FF612190000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF6142E541D base: 0x00007FF612190000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF614E40085 base: 0x00007FF612190000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF614E42E37 base: 0x00007FF612190000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF614E4288A base: 0x00007FF612190000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF614E227F9 base: 0x00007FF612190000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF61278B5E8 base: 0x00007FF612190000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF61278B686 base: 0x00007FF612190000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF61277EF2F base: 0x00007FF612190000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6127958A1 base: 0x00007FF612190000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF612A72B6F base: 0x00007FF612190000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF612781846 base: 0x00007FF612190000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF6129EC3D2 base: 0x00007FF612190000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFD0289244D base: 0x00007FFD02880000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFD03CEDFB8 base: 0x00007FFD03C90000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

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Explorer ,
Oct 31, 2022 Oct 31, 2022

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I've read the guidlines and am not breaking any of them.  I need help badly!

 

Photoshop 24.0 and now 23.5.1 are crashing constantly.  I can't keep it open longer that 60 seconds and I have a ton of work to do...

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Explorer ,
Oct 31, 2022 Oct 31, 2022

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I have the same problem as well.  Have tries posting on this forum about it three trimes but my posts keep getting flagged and deleted..  It's enormnously frustrating!  I have work to do!

 

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Explorer ,
Oct 31, 2022 Oct 31, 2022

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It's been nothing but awful for me and I do not have a Dell.  I have unchecked "Use Graphics Processor and the problem persists..

 

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Explorer ,
Oct 31, 2022 Oct 31, 2022

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My system is three weeks old and as soon as I brought it home I uninstalled all of the bloatware that comes with these desktops.  I do have one plugin... Lazy Nezumi.  I'll try uninstalling that and see if there is any change..

 

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Explorer ,
Oct 31, 2022 Oct 31, 2022

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Agreed!  This has set me back a weeks worth of work...

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Explorer ,
Oct 28, 2022 Oct 28, 2022

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Hello, all!

 

Sorry to piggyback onto someone elses post, but I am having the same problem.  I updated to the latest version of photoshop and immediately started getting these "Not enough ram..." and " cannot open clipboard because of a program error" messages.

 

I could not figure out what was happening, so I uninstalled photoshop then reinstalled.  But the problem persisted.  So I restated computer, uninstalled photoshop and rolled back to the previous version.

 

Sadly, the problem followed me back to that (and a few other older versions) as well.

 

Now I'm in a bit of a tight spot because I work as a professional storyboard artist and have several jobs that I'm juggling.  Photoshop has become unusable and I'm kind of at a loss for what to do next. 

 

I've updated my graphics card driver, updated my Wacom driver and windows 11 is updated as well.  My desktop computer is about 3 months old and has 16 gigs of RAM.  I've copied my Photoshop System Info below.  In addition, I've installed the "Photoshop User Diagnostics" plugin and have pasted that info beneath the system info.

 

Fortunately, I also have a copy of Corel Painter 2023, so I'm using that to complete my current jobs but I really prefer to use Photoshop.  Has anybody figured out what is happeneing yet?

 

Photoshop System Info:

Adobe Photoshop Version: 23.5.2 20220927.r.751 2ff5989 x64
Number of Launches: 8
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22621.674
System architecture: Intel CPU Family:6, Model:7, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-VNNI, HybridCPU(8:4), HyperThreading
Physical processor count: 12
Logical processor count: 20
Processor speed: 3610 MHz
Built-in memory: 16226 MB
Free memory: 10390 MB
Memory available to Photoshop: 11956 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 6.7.1
SAM SDK Version: 2.0.0-main.1351
ACP.local Status:
- SDK Version: 2.7.1.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 5.17.9.1
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 3.90.3
Content Credentials is disabled
Content Credential Helper Version: Not Available
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 2
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 2.8.1
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 3080
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 10,567 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1440, right=2560
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=8346019 -comment=Photoshop Version: Adobe Photoshop 23.5.2 20220927.r.751 2ff5989 x64

[446 ms]
Start sniffer 2022-10-28 11:49:53
# Photoshop Version: Adobe Photoshop 23.5.2 20220927.r.751 2ff5989 x64
C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=8346019 -comment=Photoshop Version: Adobe Photoshop 23.5.2 20220927.r.751 2ff5989 x64

{29 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,048, 1,152)
Dimensions: (2,048 1,152)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3080 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3080
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 10,567 MB
VRAM: 10,567 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,506 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2022-10-12 000000.000000-000
Driver age: 0 months
Driver version: 31.0.15.2230
Supports UMA: UNSUPPORTED
D3D-ID: 8726
End platform native
{175 ms}

{175 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,048, 1,152)
Dimensions: (2,048 1,152)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3080/PCIe/SSE2 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3080/PCIe/SSE2
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 10,567 MB
VRAM: 10,567 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,506 MB
API version: 2.1 (2.1.2 NVIDIA 522.30)
Device version: 2.1 (2.1.2 NVIDIA 522.30)
Vendor name: NVIDIA
Driver date: 2022-10-12 000000.000000-000
Driver age: 0 months
Driver version: 31.0.15.2230
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{274 ms}

{274 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3080
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 10,736 MB
VRAM: 10,736 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 614 GB / s
Compute score: 13,634.4
Device name string: NVIDIA GeForce RTX 3080
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{369 ms}

Exit code kExitNormal
End sniffer 2022-10-28 11:49:53
[kStatusNormal, kExitNormal]

[468 ms]
Finish RunAllAPIs

[6439 ms]
Start GetSnifferResult

[6439 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90970286688056357570
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2022\
Temporary file path: C:\Users\monke\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
E:\, 1.82T, 636.3G free
D:\, 3.64T, 365.7G free
C:\, 930.8G, 432.6G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
AdobeLinguistic.dll Adobe Linguisitc Library 353c9a5
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2022/07/05-12:59:37 79.2687e22 79.2687e22
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.cb34c9e 79.cb34c9e
AdobeXMP.dll Adobe XMP Core 2022/06/13-17:46:14 79.1b65a79 79.1b65a79
AdobeXMPFiles.dll Adobe XMP Files 2022/06/13-17:46:14 79.1b65a79 79.1b65a79
AdobeXMPScript.dll Adobe XMP Script 2022/06/13-17:46:14 79.1b65a79 79.1b65a79
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2022/06/29-19:10:01 79.e12ffba 79.e12ffba
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2023 27.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
AXE8SharedExpat.dll AXE8SharedExpat 2022/02/04-19:11:32 79.97e751e 79.97e751e
AXEDOMCore.dll AXEDOMCore 2022/02/04-19:11:32 79.97e751e 79.97e751e
BIB.dll BIB 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
BIBUtils.dll BIBUtils 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_program_options.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.8.0+211118-1842.1.dml-1.8.278eec2
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-6.2.1-1-cbb9a02
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/01/04-10:07:31 82.3 82.3
filterport.dll FilterPort 1.1 O
icucnv69.dll International Components for Unicode Build 13.1.a82691a
icudt69.dll International Components for Unicode Build 13.1.a82691a
icuin69.dll International Components for Unicode Build 13.1.a82691a
icuuc69.dll International Components for Unicode Build 13.1.a82691a
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.3 (r0x0ee262de)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)
JP2KLib.dll JP2KLib 2022/06/08-13:36:40 79.8753c76 79.8753c76
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.11.20220318.2.b713855
mkl_avx2.1.dll Intel(R) Math Kernel Library 2021.3
mkl_avx512.1.dll Intel(R) Math Kernel Library 2021.3
mkl_core.1.dll Intel(R) Math Kernel Library 2021.3
mkl_def.1.dll Intel(R) Math Kernel Library 2021.3
mkl_mc3.1.dll Intel(R) Math Kernel Library 2021.3
mkl_sequential.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_avx2.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_avx512.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_def.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_mc3.1.dll Intel(R) Math Kernel Library 2021.3
MPS.dll MPS 2022/06/26-19:09:38 79.14a028f 79.14a028f
onnxruntime.dll Microsoft® Windows® Operating System 1.11.20220318.2.b713855
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2022 23.5
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.2.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2022 23.5
PSViews.dll Adobe Photoshop 2022 23.5
ScCore.dll ScCore 2022/01/04-10:07:31 82.3 82.3
sentry.dll Adobe-Sentry.dll 0.4.17
SVGRE.dll SVGRE 79.2c1e692 79.2c1e692
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 22.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.4.0.997eb32 17.4.0.997eb32
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-6.2.1-1-cbb9a02
UPIC 2.4.1


Required plugins:

Accented Edges 23.5 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 23.5 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 23.5 - from the file “Filter Gallery.8bf”
Average 23.5 - from the file “Average.8bf”
Bas Relief 23.5 - from the file “Filter Gallery.8bf”
BMP 23.5 - from the file “Standard MultiPlugin.8bf”
Camera Raw 15.0 - from the file “Camera Raw.8bi”
Camera Raw Filter 15.0 - from the file “Camera Raw.8bi”
Chalk && Charcoal 23.5 - from the file “Filter Gallery.8bf”
Charcoal 23.5 - from the file “Filter Gallery.8bf”
Chrome 23.5 - from the file “Filter Gallery.8bf”
Cineon 23.5 - from the file “Cineon.8bi”
Clouds 23.5 - from the file “Clouds.8bf”
Color Halftone 23.5 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 23.5 - from the file “Filter Gallery.8bf”
Conté Crayon 23.5 - from the file “Filter Gallery.8bf”
Craquelure 23.5 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 23.5 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 23.5 - from the file “Standard MultiPlugin.8bf”
Crosshatch 23.5 - from the file “Filter Gallery.8bf”
Crystallize 23.5 - from the file “Standard MultiPlugin.8bf”
Cutout 23.5 - from the file “Filter Gallery.8bf”
Dark Strokes 23.5 - from the file “Filter Gallery.8bf”
De-Interlace 23.5 - from the file “Standard MultiPlugin.8bf”
Dicom 23.5 - from the file “Dicom.8bi”
Difference Clouds 23.5 - from the file “Clouds.8bf”
Diffuse Glow 23.5 - from the file “Filter Gallery.8bf”
Displace 23.5 - from the file “Standard MultiPlugin.8bf”
Dry Brush 23.5 - from the file “Filter Gallery.8bf”
Entropy 23.5 - from the file “statistics.8ba”
Export Color Lookup Tables 23.5 - from the file “Export3DLUT.8be”
Extrude 23.5 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 23.5 - from the file “FastCore.8bx”
Fibers 23.5 - from the file “Standard MultiPlugin.8bf”
Film Grain 23.5 - from the file “Filter Gallery.8bf”
Filter Gallery 23.5 - from the file “Filter Gallery.8bf”
Fresco 23.5 - from the file “Filter Gallery.8bf”
Glass 23.5 - from the file “Filter Gallery.8bf”
Glowing Edges 23.5 - from the file “Filter Gallery.8bf”
Grain 23.5 - from the file “Filter Gallery.8bf”
Graphic Pen 23.5 - from the file “Filter Gallery.8bf”
Halftone Pattern 23.5 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 23.5 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 23.5 - from the file “HDRMergeUI.8bf”
HSB/HSL 23.5 - from the file “Standard MultiPlugin.8bf”
IFF Format 23.5 - from the file “Standard MultiPlugin.8bf”
IGES 23.5 - from the file “U3D.8bi”
Ink Outlines 23.5 - from the file “Filter Gallery.8bf”
JPEG 2000 23.5 - from the file “JPEG2000.8bi”
Kurtosis 23.5 - from the file “statistics.8ba”
Lazy Nezumi Pro 22.10.05.2142 - from the file “MouseHookPro64.8li”
Lens Blur 23.5 - from the file “Lens Blur.8bf”
Lens Correction 23.5 - from the file “Lens Correction.8bf”
Lens Flare 23.5 - from the file “Standard MultiPlugin.8bf”
Liquify 23.5 - from the file “Liquify.8bf”
Matlab Operation 23.5 - from the file “ChannelPort.8bf”
Maximum 23.5 - from the file “statistics.8ba”
Mean 23.5 - from the file “statistics.8ba”
Measurement Core 23.5 - from the file “MeasurementCore.8me”
Median 23.5 - from the file “statistics.8ba”
Mezzotint 23.5 - from the file “Standard MultiPlugin.8bf”
Minimum 23.5 - from the file “statistics.8ba”
MMXCore Routines 23.5 - from the file “MMXCore.8bx”
Mosaic Tiles 23.5 - from the file “Filter Gallery.8bf”
Multiprocessor Support 23.5 - from the file “MultiProcessor Support.8bx”
Neon Glow 23.5 - from the file “Filter Gallery.8bf”
Note Paper 23.5 - from the file “Filter Gallery.8bf”
NTSC Colors 23.5 - from the file “NTSC Colors.8bf”
Ocean Ripple 23.5 - from the file “Filter Gallery.8bf”
OpenEXR 23.5 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 23.5 - from the file “Filter Gallery.8bf”
Palette Knife 23.5 - from the file “Filter Gallery.8bf”
Patchwork 23.5 - from the file “Filter Gallery.8bf”
Paths to Illustrator 23.5 - from the file “Standard MultiPlugin.8bf”
PCX 23.5 - from the file “PCX.8bi”
Photocopy 23.5 - from the file “Filter Gallery.8bf”
Picture Package Filter 23.5 - from the file “ChannelPort.8bf”
Pinch 23.5 - from the file “Standard MultiPlugin.8bf”
Pixar 23.5 - from the file “Pixar.8bi”
Plaster 23.5 - from the file “Filter Gallery.8bf”
Plastic Wrap 23.5 - from the file “Filter Gallery.8bf”
Pointillize 23.5 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 23.5 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 23.5 - from the file “PBM.8bi”
Poster Edges 23.5 - from the file “Filter Gallery.8bf”
PRC 23.5 - from the file “U3D.8bi”
Radial Blur 23.5 - from the file “Standard MultiPlugin.8bf”
Radiance 23.5 - from the file “Radiance.8bi”
Range 23.5 - from the file “statistics.8ba”
Render Color Lookup Grid 23.5 - from the file “Export3DLUT.8be”
Reticulation 23.5 - from the file “Filter Gallery.8bf”
Ripple 23.5 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 23.5 - from the file “Filter Gallery.8bf”
Save for Web 23.5 - from the file “Save for Web.8be”
ScriptingSupport 23.5 - from the file “ScriptingSupport.8li”
Shear 23.5 - from the file “Standard MultiPlugin.8bf”
Skewness 23.5 - from the file “statistics.8ba”
Smart Blur 23.5 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 23.5 - from the file “Filter Gallery.8bf”
Solarize 23.5 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 23.5 - from the file “Filter Gallery.8bf”
Spherize 23.5 - from the file “Standard MultiPlugin.8bf”
Sponge 23.5 - from the file “Filter Gallery.8bf”
Sprayed Strokes 23.5 - from the file “Filter Gallery.8bf”
Stained Glass 23.5 - from the file “Filter Gallery.8bf”
Stamp 23.5 - from the file “Filter Gallery.8bf”
Standard Deviation 23.5 - from the file “statistics.8ba”
Substance Filter NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 23.5 - from the file “Filter Gallery.8bf”
Summation 23.5 - from the file “statistics.8ba”
Targa 23.5 - from the file “Standard MultiPlugin.8bf”
Texturizer 23.5 - from the file “Filter Gallery.8bf”
Tiles 23.5 - from the file “Standard MultiPlugin.8bf”
Torn Edges 23.5 - from the file “Filter Gallery.8bf”
Twirl 23.5 - from the file “Standard MultiPlugin.8bf”
U3D 23.5 - from the file “U3D.8bi”
Underpainting 23.5 - from the file “Filter Gallery.8bf”
Vanishing Point 23.5 - from the file “VanishingPoint.8bf”
Variance 23.5 - from the file “statistics.8ba”
Water Paper 23.5 - from the file “Filter Gallery.8bf”
Watercolor 23.5 - from the file “Filter Gallery.8bf”
Wave 23.5 - from the file “Standard MultiPlugin.8bf”
WIA Support 23.5 - from the file “WIASupport.8li”
Wind 23.5 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 23.5 - from the file “WBMP.8bi”
ZigZag 23.5 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.0.0.31 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-6.0.0\"
CDO: 1.127.1
CmdN: 1.14.4
CDP: 1.151.0
Projects: 1.4.8
Loaded at: 37 ms - launch time impact: 25 ms
Content Credentials (Loaded) 0.31.6.0 - from the file "Required Folder"
Loaded at: 8540 ms - launch time impact: 0 ms
ccx-timeline (Prepared) 3.0.3.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 23.6.0.0 - from the file "Required Folder"
Loaded at: 8540 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 23.12.0.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 37 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.3.0 - from the file "Required Folder"
Loaded at: 38 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 3.21.13.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Photoshop UXP Export-As (Prepared) 5.8.13.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required Folder"
Loaded at: 8541 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop User Diagnostics (Prepared) 1.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\user-diagnostics/"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 7874 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 7874 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2.9.0.29 - from the file "Required Folder"
Loaded at: 8541 ms - launch time impact: 11 ms
Neural Filters (Registered) 1.13.3.0 - from the file "Required Folder"

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\manager.html”

Installed TWAIN devices: NONE

 

 

Photoshop User Diagnostics result:

 

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not import the clipboard because of a program error.
Stack:
Adobe Photoshop 23.5.2 20220927.r.751 2ff5989
0 address: 0x00007FF68EFC2FA3 base: 0x00007FF68A460000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF68D0CF09C base: 0x00007FF68A460000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF68D0CE759 base: 0x00007FF68A460000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF68D0D04FA base: 0x00007FF68A460000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF68BB7BA2E base: 0x00007FF68A460000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF68D0D0559 base: 0x00007FF68A460000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF68D0CF320 base: 0x00007FF68A460000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF68B2D1E9C base: 0x00007FF68A460000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF68B32493F base: 0x00007FF68A460000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF68B322F31 base: 0x00007FF68A460000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF68D10BFD5 base: 0x00007FF68A460000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF68B3283B0 base: 0x00007FF68A460000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
12 address: 0x00007FF68D11288A base: 0x00007FF68A460000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
13 address: 0x00007FF68D0F27F9 base: 0x00007FF68A460000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
14 address: 0x00007FF68AA5B5E8 base: 0x00007FF68A460000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF68AA5B686 base: 0x00007FF68A460000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF68AA4F808 base: 0x00007FF68A460000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF68AA658A1 base: 0x00007FF68A460000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF68AD42B6F base: 0x00007FF68A460000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FF68AA51846 base: 0x00007FF68A460000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
20 address: 0x00007FF68ACBC3D2 base: 0x00007FF68A460000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
21 address: 0x00007FF80026244D base: 0x00007FF800250000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
22 address: 0x00007FF80140DF78 base: 0x00007FF8013B0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

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Explorer ,
Oct 28, 2022 Oct 28, 2022

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Me as well!  The latest update screwed me over hard.  Now I can't even roll back to the previous versuin withour getting the same error messages..

 

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Participant ,
Oct 31, 2022 Oct 31, 2022

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I would just roll back to the previous version and wait. I have done this twice now. I just can't be bothered wasting anymore time on this.

It's not worth your time posting here and wasting your time. Especially if you need to get work done.

Ironically Lightroom Classic New Version works really well and the addded features are very stable and works well.

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