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Recent files keep disappearing for no reason

New Here ,
Apr 28, 2025 Apr 28, 2025

I know that people had this issue in the past but it was so long ago and apparently it still persists, which is unacceptable for a product which costs this much money. 

I've been using the Suite for almost 2 months and sometimes when I open PS I don't see the recent files in the home screen, or in the File > Open Recent option. They are empty.

The files are on the local drive, the same drive where PS is installed and they are still stored in the same location. I literally saved my work on the files, closed the program, then traveled from work to home and opened it at home. Since I'm used to working on several files at once due to the nature of my project, locating them and opening them by hand is tedious and nearly infuriating.

I'm using Windows 11 on a brand new laptop.

 

Any solutions, please?

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Windows
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Adobe
Adobe Employee ,
Apr 28, 2025 Apr 28, 2025

The recent file list is part of the application preferences (the file MachinePrefs.psp to be exact).

 

Two reasons your files would not appear in the recent list is that the preferences have been reset or that they did not save properly in the first place.

 

Preferences are saved to disk when you close PS. If PS crashes the prefs will not be saved and things like your recent file list will be incorrect on next launch. Also, security restrictions can prevent the files from saving correctly.

 

Based on your description, my guess is you are not closing Photoshop before changing locations. The system goes to sleep, shutting down Photoshop, and the prefs don't save.

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Adobe Employee ,
Apr 28, 2025 Apr 28, 2025
LATEST

Hey @Tomas-B,

Can you share what version of Photoshop you're using? You can find this by going to Help > System Info. Copy and paste that to your response. Here is a post about a similar issue a while back: https://adobe.ly/3EJKlCq

Let me know if this is what you're seeing as well. 


^CM

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