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Refine Edge Tool Bug? Bad performance

Community Beginner ,
May 05, 2021 May 05, 2021

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Use of the refine edge tool is resulting in strange patterns... Check out the screen shot. I've already tried unistalling and reintalling to the lastest version of Photoshop 22.3.1. Probably a bug?

 

Running on iMac Pro (2017), 3 GHz 10-Core Intel Xeon W, 32 GB 2666 MHz DDR4, Radeon Pro Vega 64 16 GB, Mac OS 11.3.1 (20E241)

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Bug, Mac, Performance, Problem or error

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correct answers 1 Correct answer

Community Beginner , May 05, 2021 May 05, 2021
RESOLVED: Okay.... so I'm pretty sure i deleted the preferences when I unintsalled... but I just held command + option + shift while opening the app for us mac users to manually reset the Photoshop settings file and that fixed it. for the Windwos users out there it is: ctrl + alt + shift. Keeping this post up incase anyone else has this problem.

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Community Beginner ,
May 05, 2021 May 05, 2021

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RESOLVED: Okay.... so I'm pretty sure i deleted the preferences when I unintsalled... but I just held command + option + shift while opening the app for us mac users to manually reset the Photoshop settings file and that fixed it. for the Windwos users out there it is: ctrl + alt + shift.

 

Keeping this post up incase anyone else has this problem.

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New Here ,
Oct 25, 2021 Oct 25, 2021

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I am having this issue - however when I hold those keys - I get a dialog box - "Delete photoshop settings file?" - Do I hit yes??  

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Community Beginner ,
Oct 25, 2021 Oct 25, 2021

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Yes, this will however reset a few settings to their original state if you customized any settings.

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Adobe Employee ,
Oct 25, 2021 Oct 25, 2021

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If you want to preserve your setting, use this method:

https://helpx.adobe.com/photoshop/using/preferences.html#Manually

 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back.


Senior Product Manager - Customer Advocacy - Digital Imaging

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