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4

Remove tool error

Explorer ,
Mar 15, 2024 Mar 15, 2024

Running the latest PS 25.5.1 on a Mac studio.I go to use the remove tool and it gives me a error pictured.Is there anyway to fix this? 

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macOS
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Adobe
Adobe Employee ,
Mar 26, 2024 Mar 26, 2024
LATEST

Hey, @robbyn30297452. Thanks for sharing the details. I'll help you figure this out. Before troubleshooting, update Photoshop to the latest version (v25.6) via the Creative Cloud desktop app & check if the issue exists. 

 

If it does, please share the system info from Photoshop Help > System info > Copy & paste into a text document > upload & attach here. 

 

I'll move this to discussions for now. Try this:

1- Ensure Photoshop has the required permissions on the macOS: https://adobe.ly/3U2DcSJ

2 - If the above step doesn't help, uninstall Photoshop > restart the device > install Photoshop again > before the first launch, allow full disk access again & check how it goes. 

 

Let me know how it goes. Thanks! 

Sameer K

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