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When I try to render a psd file to mp4 the render video does seem to work and just goes on forever. I am using WIN10 and updated PS to the latest version. All help files point to MAC users. Any help for WIN 10 is appreciated
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Photoshop works the same on macOS and Windows, besides some platform specific bugs. Pleas give always absolute version numbers for the software version of your programs and OS, as that may be of interest and "the latest" is not always true.
A precise description of which menus you executed and screenshots help also.
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There use to be an issue with Bridge being open, when rendering. You might want to try making sure Bridge is closed, then restarting PS.
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I solved the problem by downloading PS version 22.2.0 and video rendering works in this version. I was using ver 24.1.1. which did not work