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Rendering Project Will Not Work - Wheel Keeps Spinning

Community Beginner ,
Oct 20, 2019 Oct 20, 2019

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Hello everyone! I create projects with a mix of video, audio, and still images. Up until recently, i've had no issue rendering my project's timeline into an .MP4 file.

 

My computer recently had an overheating issue. Upon cleaning it physically, and formatting the drives, everything is now running smoothly. I reinstalled photoshop, and ever since, the render process refuses to start.

 

After filling out my projects information, and clicking "Render," my cursor wheel begins to spin.

 

The spinning while appears, prior to the "Rendering bar." However, the rendering bar never appears. Instead, the wheel just keeps spinning and spinning endlessly. I have to force quit Photoshop just to exit the never ending loading wheel.

 

THINGS THAT I HAVE TRIED (UNSUCCESSFULLY):
- Uninstalling / Reinstalling Photoshop

- Installing an older version of Photoshop (i'm using the most recent 2019 version)

- Clearing the Cache 

- Rending in a smaller size, quality, and format

- Rending different / old projects

 

I use a 2012 (15in) Mac Pro, 2.6 GHz Quad-Core Intel Core i7, with 8GB 1600 MHz DDR3, and 

NVIDIA GeForce GT 650M 1 GB Intel HD Graphics 4000 1536 MB, running macOS Catalina. 

 

MY PREDICTION: The computer is just too old and worn out, even with a freshly formatted drive, to process content such as video and audio. After my recent overheating issue, it just doesn't have the power to process the content i create.

NOTE* It was working fine before i upgraded to Catalina after the formatting. 

 

Any information can help, thanks everyone! 

 

Screen Shot 2019-10-20 at 12.54.41 PM.pngScreen Shot 2019-10-20 at 12.55.08 PM.png

TOPICS
Crash or freeze, Import and export, Mac, Performance, Problem or error

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correct answers 1 Correct answer

Deleted User
Oct 20, 2019 Oct 20, 2019

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Guest
Oct 20, 2019 Oct 20, 2019

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Community Beginner ,
Oct 20, 2019 Oct 20, 2019

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Woah! That solved my problem. Thanks a lot! I really appreciate it. 

Here is the exact solution:

In the Finder, launch System Preferences and navigate to Security & Privacy > Privacy tab > Full Disk Access. Click the lock icon in the lower left, enter your admin username & password. Click the + icon and add Photoshop to grant access to your hard disk.

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Explorer ,
Nov 15, 2021 Nov 15, 2021

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This isn't working for me 😞 my videos still won't render out and I just get the grey spinning wheel icon

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Community Beginner ,
Oct 20, 2019 Oct 20, 2019

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UPDATE: Here is the Solution,

In the Finder, launch System Preferences and navigate to Security & Privacy > Privacy tab > Full Disk Access. Click the lock icon in the lower left, enter your admin username & password. Click the + icon and add Photoshop to grant access to your hard disk.

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New Here ,
Feb 19, 2020 Feb 19, 2020

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Thank you for this.  I couldn't figure it out for anything.

 

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