resizing files in photoshop

[tigerscot]

Ive been having an issue the last couple of days when I try to resize a psd file in photoshop. Once I enter my resize requirements I am told that photoshop has a problem and needs to close. I have tried getting adobe to uninstall and then reinstalling photoshop and the issue still remains. Any thoughts on how it might be resolved welcome

[Peru Bob]

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Photoshop forum.

[Peru Bob]

Try resetting the tools and/or preferences.
To restore preferences quickly using a keyboard shortcut:

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.
Note: Using the keyboard shortcut, preference files for custom shortcuts, workspaces, and color settings will also be reset to default.

from here:

https://helpx.adobe.com/photoshop/using/preferences.html#restore_preferences