Restoration photo filters no longer working

[Dee27775978qiaa]

I am having the same issue after using it successfully for weeks. Support was no help after hours chatting with them. They said my GPU was  was incompatible with PS 2024. I installed 2023 and it still keeps giving me the error message. Really frustrating as I'm trying to finish a Christmas project restoring really old family photos and have been stuck for 2 days. Any suggestions out there?

[jane-e]

I am having the same issue

By @Dee27775978qiaa

Your issue is not the same, so I've branched your post to a new thread. Please tell us about your GPU. Does it support Feature Level 12?

Jane