Rotate View tool no longer working

[benm51845155]

While it used to work, it has stopped working. Now, I'm given an error message (Could not complete your request because it only works with OpenGL enabled document windows) whenever I try to use it.

[TheDigitalDog]

In Preferences, Performances, turn OFF GPU; any better? 

[benm51845155]

Changing settings in the preferences doesn't seem to do anything. From what I've seen in other topics on here, this is a problem a lot of people are having with the newer updates of Photoshop, so I guess this is a new bug that Adobe may or may not fix.

[TheDigitalDog]

Rotate View Tool (Type R) works just fine here, latest version, MacOS Catalina. 

Sounds like a graphic card issue if it's referencing Open GL; what OS? 

[benm51845155]

Windows 7. Nothing on my machine has changed since before the update, but I lost the ability to use a lot of Open GL related features. Other people have reported the same issue and have reverted to older versions of Photoshop to fix it.

https://community.adobe.com/t5/photoshop/rotate-view-tool-troubleshoot/td-p/11236541?page=1

https://community.adobe.com/t5/photoshop/rotate-view-tool-no-longer-works-in-photoshop-21-9-0/td-p/1...

I guess I have to revert to an older version of Photoshop until the issue is fixed assuming it ever gets fixed. Honestly not a fan of paying a monthly fee to use an outdated version of a piece of software because an update borked it, but I guess this is the new normal.

[benm51845155]

Since I've switched back to using a previous version, the problem has been solved.

[anneig]

that fixed my issue too-but then my version got updated and I dont have acess to any version older than v 23??? So now no open Gl access again!  

[clintonduke]

It doesn't work anymore in 2023 on mac monterey M1. 2022 is fine. SO many problems with Adobe software now it's becoming a bit of a joke. 

[TheDigitalDog]

It doesn't work anymore in 2023 on mac monterey M1. 2022 is fine. SO many problems with Adobe software now it's becoming a bit of a joke. 

By @clintonduke

Works just fine on my M1, the last release of PS, no problem, no joke. 

Want to provide more info for assistance? 

All fine

[clintonduke]

Same as OP. 

Could not complete your request because it only works with OpenGL enabled document windows.

Tool doesn't work in 2023. 2022 works fine.

[TheDigitalDog]

Tool works for me in PS 2023. On an M1, on Ventura. 

Let's see your preferences; here's mine: