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Rotate View tool no longer working

Community Beginner ,
Jul 06, 2020 Jul 06, 2020

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While it used to work, it has stopped working. Now, I'm given an error message (Could not complete your request because it only works with OpenGL enabled document windows) whenever I try to use it.

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Community Expert ,
Jul 06, 2020 Jul 06, 2020

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In Preferences, Performances, turn OFF GPU; any better? 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Beginner ,
Jul 07, 2020 Jul 07, 2020

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Changing settings in the preferences doesn't seem to do anything. From what I've seen in other topics on here, this is a problem a lot of people are having with the newer updates of Photoshop, so I guess this is a new bug that Adobe may or may not fix.

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Community Expert ,
Jul 07, 2020 Jul 07, 2020

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Rotate View Tool (Type R) works just fine here, latest version, MacOS Catalina. 

Sounds like a graphic card issue if it's referencing Open GL; what OS? 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Beginner ,
Jul 07, 2020 Jul 07, 2020

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Windows 7. Nothing on my machine has changed since before the update, but I lost the ability to use a lot of Open GL related features. Other people have reported the same issue and have reverted to older versions of Photoshop to fix it.

https://community.adobe.com/t5/photoshop/rotate-view-tool-troubleshoot/td-p/11236541?page=1

https://community.adobe.com/t5/photoshop/rotate-view-tool-no-longer-works-in-photoshop-21-9-0/td-p/1...

I guess I have to revert to an older version of Photoshop until the issue is fixed assuming it ever gets fixed. Honestly not a fan of paying a monthly fee to use an outdated version of a piece of software because an update borked it, but I guess this is the new normal.

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Community Beginner ,
Jul 07, 2020 Jul 07, 2020

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Since I've switched back to using a previous version, the problem has been solved.

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New Here ,
Oct 30, 2022 Oct 30, 2022

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that fixed my issue too-but then my version got updated and I dont have acess to any version older than v 23??? So now no open Gl access again!  

 

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