Save A Copy does not give me jpg or png

Community Beginner ,
Mar 09, 2022 Mar 09, 2022

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Hi Photoshoppers,

 

Of course I have read the discussions about the 'Save a Copy' in order to save your picture to jpg or png. 

 

However, when I click 'Save a Copy', the only possibilities Photoshop gives me are Photoshop, Large Document Format, JPEG2000, Photoshop Raw, Photoshop PDF, and Tiff... actually the same as appear under Save as...

 

Who can help me with this problem? 

 

Thanks

Carlo 

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correct answers 1 Correct answer

Adobe Community Professional , Mar 09, 2022 Mar 09, 2022
What are the color mode and bit depth of the image? They are shown under Image > Mode, or at the end of the text in the document tab or title bar (e.g., “RGB/8”). Some image modes and bit depths aren’t supported by JPEG or PNG export. If your document has an attribute like that, it would be a problem no matter which version of Photoshop it is, and it wouldn’t be solved by reinstalling or by resetting preferences; and the way to have access to more formats would be to change the attribute that’...

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Adobe Community Professional ,
Mar 09, 2022 Mar 09, 2022

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Try resetting the Photoshop preferences.

 

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Community Beginner ,
Mar 09, 2022 Mar 09, 2022

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Hi Derek,

 

Thanks, I tried a reset. I even uninstalled en re-installed Photoshop, but to no avail... 😞

 

Best,

Carlo

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Adobe Community Professional ,
Mar 09, 2022 Mar 09, 2022

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@Carlo Hagemann 

 

Please show a screenshot that includes your options bar, Layers panel, and status bar.

 

Jane

 

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Community Beginner ,
Mar 10, 2022 Mar 10, 2022

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LATEST
Hi Jane,

It was the Lab-mode… stupid, just forgotten.
Thanks anyway.

Carlo Hagemann /
Carlo.hagemann@inter.nl.net

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Adobe Community Professional ,
Mar 09, 2022 Mar 09, 2022

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What are the color mode and bit depth of the image? They are shown under Image > Mode, or at the end of the text in the document tab or title bar (e.g., “RGB/8”).

 

Some image modes and bit depths aren’t supported by JPEG or PNG export. If your document has an attribute like that, it would be a problem no matter which version of Photoshop it is, and it wouldn’t be solved by reinstalling or by resetting preferences; and the way to have access to more formats would be to change the attribute that’s blocking.

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Adobe Community Professional ,
Mar 09, 2022 Mar 09, 2022

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I agree, Conrad. That's what I was hoping to find with the screenshot 😊

 

Jane

 

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Community Beginner ,
Mar 09, 2022 Mar 09, 2022

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Thank you Conrad,

 

That's it! I have changed the color mode to Lab, and just forgot to put it back to RGB. Thanks!

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Adobe Community Professional ,
Mar 09, 2022 Mar 09, 2022

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Those who want to learn more about Photoshop might consider getting Conrad C's excellent Photoshop Classroom in Book: https://www.adobepress.com/store/adobe-photoshop-classroom-in-a-book-2022-release-9780137621101

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