Save problems

New Here ,
Aug 21, 2022 Aug 21, 2022

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For some reason, when I try to save a photo in CC as a jpg.  The save button is highlighted blue, but it will not let me press it.  Therefore, I can not save the image.

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Community Expert ,
Aug 21, 2022 Aug 21, 2022

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Please read this (in particular the section titled "Supply pertinent information for more timely and effective answers”):

https://community.adobe.com/t5/using-the-community/community-how-to-guide-tips-amp-best-practices/td...

 

What have you done for all-purpose trouble-shooting so far? 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/using/preferences.html

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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