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Save to computer dialogue not working in Photoshop

Participant ,
Jun 12, 2023 Jun 12, 2023

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I updated Mac OS yesterday to Ventura 13.4 (M1 iMac). Since then, my Photoshop Save dialogue is broken. Save to cloud works fine but all I get when I try to save locally is a transparent window with a few details in it. I tried the UCP fix but that doesn't help. Any ideas? Screenshot 2023-06-12 at 6.31.52 AM.png

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Participant , Jun 12, 2023 Jun 12, 2023

Thanks for the suggestions. I'm not sure if it was the Native Canvas thing or an issue with my 2nd display. I disconnected my display and restarted and that seemed to fix the issue. I plugged my 2nd display back in and things seem fine. Also, a question regarding the Full Disk Access: It is set for the Photoshop beta versus 24.5 which is what I am using. Could that cause a problem?

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Community Expert ,
Jun 12, 2023 Jun 12, 2023

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What version of photoshop do you have?

 

I would reset the photoshop preferences by going Photoshop>Settings>General clicking on Reset Preferences On Quit and restarting photoshop.

https://helpx.adobe.com/photoshop/using/preferences.html

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Community Expert ,
Jun 12, 2023 Jun 12, 2023

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Hi @geigreg first go to Apple System Settings/Security and Privacy/Full Disk Access and make sure PS is listed and active.
Second, Go to Photoshop Settings/Technology Preview and check “Disable Native Canvas”. 

 

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Participant ,
Jun 12, 2023 Jun 12, 2023

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Thanks for the suggestions. I'm not sure if it was the Native Canvas thing or an issue with my 2nd display. I disconnected my display and restarted and that seemed to fix the issue. I plugged my 2nd display back in and things seem fine. Also, a question regarding the Full Disk Access: It is set for the Photoshop beta versus 24.5 which is what I am using. Could that cause a problem?

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Community Expert ,
Jun 13, 2023 Jun 13, 2023

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Im always cautious running beta and production software on the same machine. It "shouldn't" cause an issue but with Ventura I'm never 100% sure given it's track record. I don't think you can add both to the Full Disk Access list.

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