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save to web (legacy)

New Here ,
Jun 29, 2025 Jun 29, 2025

OK,

I'm on the latest and greatest version, PS 26.8.1.

I'm trying to split an image for Instagram, and usually "Save for Web (legacy)" gets the job done. It used to work for me, but it doesn't now. Why??

 

I get the following message:

 

ERROR: The operation could not be completed. 

               The system can not find the path specified.

 

Has anyone else had this issue with the latest version?

 

I know in the past others have had similar issues. And is there a workaround for it yet? 

 

Thanks.

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Adobe
Community Expert ,
Jun 29, 2025 Jun 29, 2025

Double check that the save location is valid and or try a shorter location (path).

 

I have a couple of Instagram carousel scripts which might help:

 

https://community.adobe.com/t5/photoshop-ecosystem-discussions/exporting-carousels-ruined/td-p/15073...

 

https://community.adobe.com/t5/photoshop-ecosystem-discussions/exporting-carousels-ruined/td-p/15073...

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New Here ,
Jun 30, 2025 Jun 30, 2025

Hi Stephen,

I'll give it a go later on after I get home from work.

Thanks.

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Community Expert ,
Jun 29, 2025 Jun 29, 2025

Legacy Save for Web is based on a zombie technology called Image Ready which hasn't existed in more than 20 years. Back in the early days of the internet, Image Slices were a hack necessitated by dial-ups and painfully slow-loading web images. We haven't had any need for that since broadband/DSL was introduced.

 

Instagram:

  • Instagram posts can be square, landscape, or vertical. All images will be cropped to a square in the feed.
  • The ideal size for square posts is 1080px by 1080px at a 1:1 aspect ratio.
  • For landscape posts, use an image that is 1080px by 566px, with an aspect ratio of 1.91:1.
  • Vertical images should be sized at 1080px by 1350px with a 4:5 aspect ratio.

 

In Photoshop, use File => Export => Export As to save optimized images for the web.

 

Nancy O'Shea— Product User, Community Expert & Moderator
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New Here ,
Jun 30, 2025 Jun 30, 2025

Thanks Nancy,

But, I still want to know how to split my images. I understand what you are saying. However, if Legacy Save for Web is so old, why hasn't Adobe gotten rid of it? Obviously, if folks are still using it, there should be a way to make it work. Right>

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Community Expert ,
Jun 30, 2025 Jun 30, 2025

It's labeled LEGACY for a reason. It's obsolete technology on the verge of removal. Use at your own risk.

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
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Community Expert ,
Jun 30, 2025 Jun 30, 2025

Split images online

 

Nancy O'Shea— Product User, Community Expert & Moderator
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Community Expert ,
Jun 30, 2025 Jun 30, 2025
LATEST

For a path error, check every options panel in Save for Web that involves a folder path or filename, and make sure it’s still valid. One way the error can happen is that if settings were carried forward across computers over the years, and you haven’t used Save for Web in a while, it might still be storing a folder path that worked fine on an old computer but doesn’t exist on the current computer. 

 

The two images I posted below are examples of where a filename or path can be specified in Save for Web (Legacy) for slices. For example, in the second image, if the Background Image folder path is invalid that might cause a path error. Or maybe an invalid character in a filename might cause it too. If you still get the error keep looking for more places in Save for Web where a path or filename can be entered because there might be more than the ones I found below. 

 

Photoshop-slices-Output-Settings-Saving-Files.jpg Photoshop-slices-Output-Settings-Background.jpg

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