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Save window opens in the lower left corner

Community Beginner ,
May 30, 2022 May 30, 2022

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Hello everyone, when I save as my project, save window opens in the lower left corner. I tried many things but can't fix. I can move to drag middle of the screen but when I save again window opens in the lower left corner again, again, again.

 

How can I fix that, please help me..!

 

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New Here ,
Sep 15, 2022 Sep 15, 2022

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I have tried everything, no suggestion works. Seems there is no workaround unlike with some other Adobe apps. I freshly installed Photoshop 21 from a link given to my by Adobe chat customer service and same issue

 

Only work around I have found is just to make an action that skips the save for web process entirely, it will save the PSD name. I have to check GIF size when I edit though by pulling up the window

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Community Beginner ,
Sep 15, 2022 Sep 15, 2022

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really super annoying for me too. I hope they will fix for new version.

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Community Beginner ,
Sep 14, 2022 Sep 14, 2022

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Hello,

I have the same problem. Any solutions ?

Many thanks

Best

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New Here ,
Oct 19, 2022 Oct 19, 2022

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Me toooo, super annoying

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New Here ,
Jan 24, 2023 Jan 24, 2023

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Same problem here. Ventura 13.2, Photoshop 24.1.1, MacBook Pro 14

Just to replicate it, I tested this on a brand new laptop we bought in the office (MacBook Pro 16).
Only updated to the latest OS version (Ventura 13.2) and installed Photoshop - same problem. Other Adobe apps are fine...
This happens both on the internal display and on the external (LG 5K).

I guess the PS team should look into this...

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New Here ,
Jan 25, 2023 Jan 25, 2023

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This is not "us" or our prefs. This bug ocurred in one of the last upgrades, prob v24.x.x  - not sure. It's been doing this for quite a few months. I honestly thought they (Adobe programmers) would have noticed before now and had a fix for it. I guess not.

I REALLY wish they would fix this. 

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Community Expert ,
Feb 16, 2023 Feb 16, 2023

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You may need to try a thorough reset of preferences:

Perhaps try a thorough reset of Photoshop preferences? 

(read this entire post before acting please)

Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes. 

If they become corrupt then various issues can occur.

 

Here’s some info on how to do that:

https://helpx.adobe.com/photoshop/using/preferences.html

Manually removing preferences files is the most complete method for restoring Photoshop to its default state: 

https://helpx.adobe.com/photoshop/using/preferences.html#Manually

 

Note re macOS: The user Library folder is hidden by default.

To access files in the hidden user Library folder, see here for how to access hidden user library files. 

https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

 

Unexpected behavior may indicate damaged preferences. Restoring preferences to their default settings is a good idea when trying to troubleshoot unexpected behaviors in Photoshop. check out the video

https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

 

Learn how to access and modify Photoshop preferences and customize per your frequent workflows

https://helpx.adobe.com/photoshop/using/preferences.html

 

And here’s an earlier forum discussion as an aid to understanding

https://community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tips-how-to-reset-photoshop-pre...

 

You may want to backup your settings and custom presets, brushes & actions before restoring Photoshop's preferences.

Here is general info about that:  https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

 

 

Before you reset your preferences

in case of future issues, I suggest you make a copy as Adobe may need one to check problematic references. 

Quit Photoshop.
Go to Photoshop's Preferences folder

Preferences file locations: https://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html\


  [on MacOS see: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings

  Note for those on macOS: - be aware that the user Library folder is hidden by default on macOS. 

  https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

  In the Finder, open the “Go” menu whilst holding down the Option (Alt) key. 

  Library will now appear in the list - below the current user's “home” directory. ]

 

Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe as a back-up of your settings.

 

 

Note for those on macOS:

Preference preservation is affected by macOS permissions, 

you’ll need to allow Photoshop ‘Full Disk Access’ in your Mac OS Preferences/Security and Privacy

 

 

 

It may even be time to reinstall Photoshop. 

 

It’s recommended that you use the Adobe CC cleaner tool to remove all traces first. 

(See above about preserving preferences though! Its worth preserving them unless they are corrupted.)

 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Uninstall Photoshop BUT make sure to choose the option “Yes, remove app preference”.

 

Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.

 

I hope this helps

neil barstow, colourmanagement net :: adobe forum volunteer

google me "neil barstow colourmanagement" for lots of free articles on colour management

 

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New Here ,
Feb 16, 2023 Feb 16, 2023

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This behaviour could be witnessed on a clean install, too, both macOS and CC. There's nothing to reset, this happens straight out of the box.

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Community Beginner ,
Feb 16, 2023 Feb 16, 2023

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None of the suggestions work, offered by user/expert/staff or otherwise. There's obviously a bug that wasn't there a few versions ago, but now there is. This is super annoying. The save window location is not being saved as a "preference."

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LEGEND ,
Feb 16, 2023 Feb 16, 2023

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Just as a note, I am not seeing this on three Macs, two Intel with Monterey, one M1 with Ventura.

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Community Expert ,
Feb 16, 2023 Feb 16, 2023

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I believe the op is referring to the Save Optimized As dialog when using Export>Save for Web.

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