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scratch disk claiming its full when it is not

New Here ,
Feb 07, 2023 Feb 07, 2023

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hello, my photoshop will not work claiming i have no space in the scratch disks yet i have 50gbs, any suggestions would be helpful.

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Community Expert ,
Feb 07, 2023 Feb 07, 2023

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Hi @Will22897405qzx6 - 50 GB is not much and you probably are running out of scratch disk space. PS can use 20 GB alone when opening files or working small documents. I recommend having at least a couple hundred GB at minimum. 

You could use an external USB-C SSD drive as your scratch disk. However if it is formatted ExFat (windows) you'll need to reformat using Disk Utility to AFPS Journaled (Mac compatible).

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Community Expert ,
Feb 07, 2023 Feb 07, 2023

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Also see:
https://helpx.adobe.com/photoshop/using/scratch-disks-preferences.html
https://helpx.adobe.com/photoshop/kb/troubleshoot-scratch-disk-is-full.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Expert ,
Feb 07, 2023 Feb 07, 2023

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Hi, I'd vouch on external disks, but first as a way to backup files, and free some room on your working disk. Noticed I put an S on disk, it is better to make an off site backup. Remember: It's not because I'm paranoid that murphy's law is after me...

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