Scratch disk error

[Brittney244961355wot]

I've been having the issue with the scratch disk. I deleted unnecessary files from my computer. I even put my files on a flash drive to clear up more space on my computer, but it's still giving me the same issue from before. Is there anything I have to do to resolve this issue.

[jane-e]

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@Brittney244961355wot wrote on May 17:

I've been having the issue with the scratch disk. \

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Hi

One thing you didn't tell us is how much free space you have on your hard drive. It's possible there is still not enough free space. Can you show us the Preferences > Scratch Disk panel? 

One thing we see here is that a user will occasionally create (for example) a 3000 x 3000 inch document when they meant to have 3000 px x 3000 px. See these help pages for details and other troubleshooting.

https://helpx.adobe.com/photoshop/kb/troubleshoot-scratch-disk-is-full.html

https://helpx.adobe.com/photoshop/using/scratch-disks-preferences.html

Apologies for the 9-day delay,

Jane